The job holder will support the implementation and ongoing maintenance of the operational risk management, resilience, analysis, reporting and user support activities of the Unit.
Key Result Areas
- Member of the Group Operational Risk Global Support Unit and Centre of Excellence;
- Perform all back-office and middle-office activities related to the Group Operational Risk Management framework in line with approved operating procedures;
- Ensure ongoing operational risk data governance for the Group operational risk management program;
- Monitor the first line Business Units status of the RCSA, ORE, KRI, Issues & Actions and NPPA programs;
- Perform detailed analysis on the outputs of the Group operational risk management programs;
- Maintain ongoing monitoring of the Bank's Operational Risk profile at a Business Unit level;
- Maintain compliance to regulatory requirements and create environment for continuous improvements.
- Have strong understanding on operational loss management, provisions, write offs, recoveries, and reconciliation requirements.
- Monitor Business Unit adherence to the Board approved Operational Risk appetite and escalate breaches as per escalation protocol; and
- Provide user support and ensure ongoing management of the Group operational risk program design on prism, the Bank's Operational Risk Management Information System.
- Regular interaction and working relationship with:
- Group operational risk management team in Head office, UAE;
- Unit Heads, BURM, BURAs and members of staff in Segments, Divisions, Countries, Subsidiaries and Business Units; and
- Members of staff in second line functions including compliance, fraud prevention & intelligence and Information security.
Operating Environment, Framework & Boundaries And Working Relationship
- Regular interaction and working relationship with:
- Group operational risk management team in Head office, UAE;
- Unit Heads, BURM, BURAs and members of staff in Segments, Divisions, Countries, Subsidiaries and Business Units; and
- Members of staff in second line functions including compliance, fraud prevention & intelligence and Information security.
Problem Solving
- Ability to analyze operational risk program output and challenge Business Units for effective Operational Risk management;
- Undertake multi-dimensional assessments of operational risk data, derive risk-based analysis & conclusions; and
- Provide measurable and timely solution to Business Units support requests related to their operational risk management roles and responsibilities.
Decision Making Authority & Responsibility
Responsible to provide second line advisory and challenge decisions to the first line in support of their operational risk management responsibilities.
Knowledge, Skills And Experience
- Minimum of 10 years experience in the financial industry with at least 6 years in Operational Risk Management / Internal Control / Internal Audit in a Managerial role;
- Ability to execute centralized processes for Operational Risk programs;
- Experience & ability to maintain and monitor Operational Risk Frameworks;
- CCSA/CRMA/CIA/CISM certifications preferred as an advantage to the role;
- Strong interpersonal, communication and presentation skills; and
- Ability to work independently.
The leading financial institution in MENA
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Together, we pioneer key innovations and developments in banking and financial services.
Our mandate To help customers find their way to Rise Every Day, partnering with them through
the highs and lows to help them reach their goals and unlock their unique vision of success.
Delivering superior service to clients by leading with innovation, treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
We actively contribute to the community through responsible banking in our mission to inspire more people to Rise.
