Key Responsibilities
Supplier Quality Monitoring & Improvement
- Monitor supplier parts PPM and overall vendor quality performance.
- Conduct regular process and product audits at supplier sites.
- Assess manufacturing sites and provide training to suppliers on quality standards.
- Directly certify suppliers through on-line assessments and audits.
Complaint Management & Resolution
- Address and resolve in-house line complaints (Primary/Line/DRL/DRR/CPA) for bought-out parts.
- Resolve external customer complaints related to supplier parts (Tata-PDI, Warranty).
Component Development & Validation
- Support component development as per PRO-X process for ECN (Engineering Change Notice).
- Conduct PPAP (Production Part Approval Process) and Run at Rate (RAR) at supplier sites for ECN.
- Participate in new parts PPAP along with AQ (Advanced Quality) team.
- Assess tooling and dies at supplier end for capability and compliance.
Quality Systems & Process Improvement
- Implement Total Quality Management (TQM) practices across supplier operations.
- Actively pursue cost reduction ideas and coordinate execution, particularly at Sanand location.
