Senior Manager IT, Non Financial Risk Management (NFRM)

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager IT, Non Financial Risk Management (NFRM)
The IT Senior Manager is a leadership role responsible for end to end oversight of RCA and Control Testing delivery for a Large Global Insurance Company under Project Titan.
This role provides strategic direction, ensures delivery excellence, drives quality assurance, manages multi location teams, and serves as the senior offshore interface for client stakeholders.
Senior Managers own delivery governance, escalate key risks, guide the design and enhancement of NFRM processes, and ensure the consistency and integrity of outputs across all RCA and testing engagements. The role requires deep subject matter expertise, stakeholder leadership, and strong operational management capability.
.
Responsibilities
1. RCA (Risk & Control Assessment) - Strategic Oversight & Review
. Execute and own endtoend risk assessments across complex IT and Cyber risk areas
. Apply professional judgement to assess risk impact, control sufficiency, and residual risk
. Ensure assessment outcomes are defensible, consistent, and aligned to business reality
. Research and identify emerging technology risks and embed them into assessment frameworks
. Intervene directly in highimpact RCA discussions and conclusions

2. Control Testing - Leadership, Direction & Quality Governance
. Own endtoend control testing for ITGC, ITAC, Cyber resilience and Data management
. Personally lead and execute control testing in the complex and highimpact IT and Cyber risk areas
. Approve testing scope, sampling rationale, and evaluation criteria for material processes
. Evaluate design and operating effectiveness of IT and Cyber controls across ERP, databases, networks, cloud environments, and applications.
. Review controls related to Business Continuity and Disaster Recovery (BCP/DR) and IT Service Management (ITSM)
. Challenge testing conclusions and evidence sufficiency before formal closure
. Identify crossprocess and thematic control weaknesses
. Drive remediation discussions including accountability for remediation of control failures
. Mentor and guide junior team members, providing technical support and review of their deliverables.

3. Delivery Management, Client Engagement & Governance
. Own executivelevel RCA and control testing reporting
. Present thematic risk insights and systemic issues to senior management and risk forums
. Drive continuous improvement in RCA and testing frameworks, templates, and governance
. Develop advanced capability within team and below through handson coaching
Qualifications
Minimum qualifications
. Bachelor's degree required postgraduate degree in IT, Computer Science, Engineering, or Management strongly preferred
Preferred qualifications & Relevant Experience
. Experience in IT risk management, IT audit, ITGC/ITAC testing, and cybersecurity
. Proven track record of personally leading complex IT & cyber risk assessments and control testing across multiple technology risk domains
. Working knowledge of IT/Cyber risk areas, ERP systems, Cybersecurity, cloud platforms and security frameworks
. One or more certifications such as CISA, CISSP, CISM, ISO 27001, ISO 42001, or MBA required
. IT Audit
. IT General Controls & IT Application Controls
. Cyber resilience
. IT Risk & Compliance
. Business Continuity Management
. Shared Services / GBS audit or assurance teams

Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.