What you will do
- In this vital role you will be responsible for managing the R&D Veeva Vault Platform technical team that develops and implements technology strategies, solutions, and services to support Amgens Veeva Vault Platform.
- The role will direct the Agile Platform Technical team, consisting of software engineers, solution architects, system configurators, etc. to build shared platform components and their lifecycle management.
- The ideal candidate will have a consistent track record of leadership in technology-driven environments, managing technology platforms, digital transformation initiatives, and have a passion for fostering innovation and excellence in the biotechnology industry.
- Additionally, collaboration with cross-functional and global teams is required to ensure seamless integration and operational excellence.
- This role demands the ability to drive and deliver against key organizational pivotal initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure.
Roles & Responsibilities:
- Manage and be responsible for the identified Agile Product Team
- Be responsible for orchestrating product governance via PI planning, aligned to short- and long-term business and technology strategy needs
- Drive the implementation of a robust DevOps pipeline for the product using Amgens CI/CD frameworks and tools
- Drive a Product First attitude among the team and peers with a goal towards global expansion of the products capabilities
- Drive an attitude of excellence in running robust, reliable, and secure software products following Amgens software development, operating procedures, and organizational change requirements
- Unblock and drive engagement to improve results delivery for the team and the organization
- Foster a culture of collaboration, innovation, and continuous improvement.
- Attract and recruit top talent as part of an extensive Technology organization to be hired within India
- Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership.
- Improve activities being measured by crafting, monitoring, and optimizing relevant feedback loops through test & learn activities
- Facilitate standard methodology sharing, ensuring ongoing alignment with the Technology & Digital strategy
- Remain accountable for ensuring overall organizational compliance to quality/compliance requirements such as GXP and Privacy
- Establish Product/Platform Efficiency through coordinated impact assessment of Veeva changes and being accountable for deployment and adoption of platform features
Basic Qualifications:
- Doctorate degree and 2 years of Business, Engineering, IT or related field experience OR
- Masters degree and 8 to 10 years of Business, Engineering, IT or related field experience OR
- Bachelors degree and 10 to 14 years of Business, Engineering, IT or related field experience OR
- Diploma and 14 to 18 years of Engineering, IT or related field experience
Preferred Qualifications:
Functional Skills:
Must-Have Skills:
- Good knowledge of different Pharma business processes and Global regulations.
- Significant technical experience developing & architecting technology solutions, managing complex IS programs/projects, and driving multi-functional technology introduction and innovation in the life sciences industry
- 8 to 10 years of experience as a technical platform or technical product manager for Veeva Platforms and/or Products
- Good Experience with GxP Validation processes
- Experienced in managing a large team of 15+ members
- Experience with system integration and IT infrastructure
- Have strong eye for business. Can demonstrate a deep understanding of pharma industry regulations, therapy, and product
- Demonstrated experience in managing technology initiatives and teams with a track record of successful innovation and fostering the development of talent.
- Exceptional collaboration, communication, must be flexible and able to manage multiple activities and priorities with minimal direction in a rapidly changing and demanding environment.
- Experience in applying technology standard process methodologies: Scaled Agile (SAFe), ITIL, etc.
Good-to-Have Skills:
- Experience as a technical platform or a product manager
- Experience in a leadership role within a pharmaceutical or technology organization
- Extensive experience in the software development lifecycle of GxP Systems.
- Experience using and adoption of Scaled Agile Framework (SAFe)
- Strong analytic/critical-thinking and decision-making abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Established business partnerships and IS governance practices involving senior business partners
- Broad working knowledge of key IS domains and layers
Professional Certifications (please mention if the certification is preferred or mandatory for the role):
- Veeva Vault Platform Administrator (mandatory)
- Scaled Agile Framework (SAFe) for Teams (mandatory)
- Scaled Agile Framework (SAFe) DevOps Practitioner (preferred)
- ITIL (preferred)
Soft Skills:
- Excellent leadership and team management skills.
- Strong transformation and change management experience.
- Exceptional collaboration and communication skills.
- High degree of initiative and self-motivation.
- Ability to manage multiple priorities successfully.
- Team-oriented with a focus on achieving team goals.
- Strong presentation and public speaking skills.
- Excellent analytical and troubleshooting skills
- Strong verbal and written communication skills
- Ability to work effectively with global, virtual teams
Shift Information:
- This position requires you to work a later shift and may be assigned a second or third shift schedule.
- Candidates must be willing and able to work during evening or night shifts, as required based on business requirements.
