Senior Manager (Indirect Tax)

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe's India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe's customers. Lowe's India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe's India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.

Lowe's India, the Global Capability Center of Lowe's Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe's India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

The Senior Manager, Indirect Tax is responsible for leading the India-based indirect tax team and executing U.S. indirect tax processes under the direction of the U.S. Senior Indirect Tax Director. This role oversees day-to-day operations supporting sales and use tax point of sale, compliance, audits, appeals, licensing, tax accounting, and unclaimed property activities, ensuring accuracy, timeliness, and adherence to established policies, procedures, and strategic direction.

Job Summary

The Senior Manager, Indirect Tax serves as a key operational control owner for indirect tax processes impacting U.S. retail and e-commerce operations, with accountability for execution quality, documentation, and audit readiness. The Senior Manager drives consistency, efficiency, and continuous improvement across assigned processes while aligning closely with U.S. leadership on priorities, risks, and deliverables.

Roles & Responsibilities

Core Responsibilities

Lead and manage the India-based indirect tax team, providing operational oversight, workload management, coaching, and performance management in alignment with direction from the U.S. Senior Indirect Tax Director.

Execute U.S. indirect tax processes in accordance with established strategies, policies, and decisions set by U.S. Indirect Tax leadership.

Ensure timely and accurate completion of indirect tax compliance activities, including sales and use tax returns, unclaimed property filings, audit data support, licensing, and related tax accounting deliverables.

Oversee point-of-sale taxability assignments and exemption certificate processes to ensure accurate taxation across U.S. retail stores and e-commerce platforms.

Review work products prepared by the India-based team to ensure quality, completeness, and adherence to internal controls and SOX requirements prior to submission to U.S. leadership.

Serve as the primary operational liaison between the India team and U.S.-based Indirect Tax leadership, providing regular status updates, escalating issues, and executing corrective actions as directed.

Support U.S.-led audits and appeals by coordinating data extraction, documentation, and responses in accordance with guidance provided by U.S. Indirect Tax.

Coordinate with cross-functional partners including Accounting, Operations, IT, and Legal to obtain required data and resolve execution issues, escalating policy or judgment matters to U.S. leadership.

Direct execution of tax payments, fees, and licenses, including portal administration, jurisdiction maintenance, and payment processing, subject to U.S. approval requirements.

Oversee account reconciliation activities and preparation of supporting workpapers to ensure alignment with financial reporting and management review requirements.

Monitor state and local tax law developments and communicate potential impacts to U.S. Indirect Tax leadership; implement approved changes to processes and systems as directed.

Partner with U.S. Indirect Tax leadership to implement process improvements, automation initiatives, and standardization efforts.

Promote compliance with company policies, ethical standards, and internal control requirements across all activities supported by the team.

Years of Experience

10+ years of experience in accounting, finance, business or related discipline Required

Experience leading teams and managing operational delivery in a corporate or shared services environment.

Required

7-10 years of corporate or retail indirect tax experience, including US sales and use tax

Preferred

Experience working in a global delivery or shared services model supporting US based stakeholders

Education Qualification & Certifications

Bachelor's degree in Accounting, finance, Business or a related discipline (required)

Master's degree in Accounting, Taxation, Business Administration or related field (preferred)

CPA, CMI or equivalent professional certification (preferred)

Required Skill Sets

Experience with Vertex 0 Series and indirect tax compliance systems

Excellent written and verbal communication skills, with an execution focused approach with problem solving skills

Process improvement, automation or project execution experience

Working knowledge of Alteryx or similar data analytics tools

Ability to prioritize and manage multiple tasks with sensitive deadlines.