Senior Manager, Data Science - Voice Bot

Key Responsibilities:

Leadership and Strategy:

Lead and mentor a team of data scientists and engineers in the development and deployment of voice bot solutions.

Develop and implement a strategic plan that aligns with organizational goals and advances our capabilities in voice technologies.

Act as a thought leader, staying abreast of industry trends, emerging technologies, and best practices in voice bot development and AI.

Project Management:

Oversee end-to-end project execution, ensuring timely delivery and alignment with client expectations and strategic objectives.

Collaborate with cross-functional teams including UX/UI design, product management, and engineering to enhance voice bot user experiences.

Engage with clients to understand their needs, provide expert advice, and

ensure that deliverables meet their expectations.

Technical Expertise:

Lead the design, development, and optimization of machine learning models and algorithms tailored for voice bot applications.

Utilize advanced statistical methods and LLMs to enhance the performance and capabilities of voice bots.

Ensure high standards of data quality and model accuracy through rigorous testing and validation practices.

Innovation and Thought Leadership:

Drive innovation in voice bot technology, exploring new approaches and solutions to complex challenges.

Publish and present findings and advancements in voice bot and AI technologies to internal and external audiences.

Foster a culture of continuous learning and improvement within the team and the broader organization.

Qualifications:

Bachelors or Masters degree in Computer Science, Data Science, Statistics, or a related field. A Ph.D. is highly desirable.

8 to 12 years of experience in data science, with a significant focus on machine learning, statistics, and large language models.

Proven experience in developing and managing voice bot solutions from concept through to deployment.

Strong leadership skills with the ability to inspire and develop high-performing teams.

Demonstrated ability to engage and communicate effectively with clients and stakeholders at all levels.

In-depth knowledge of the latest trends and technologies in machine learning and AI, particularly in the context of voice applications.

Excellent problem-solving skills and the ability to think strategically and execute methodically.

Strong project management skills with the ability to manage multiple projects and priorities.

Preferred Experience:

Experience in deploying voice bots across multiple platforms and industries.

Publications or speaking engagements in relevant conferences or journals.

This Job Description is designed to give applicants a comprehensive understanding of

the role and what is expected. The successful candidate will have the opportunity to

make a significant impact on the organizations capabilities in voice bot technology,

driving growth and delivering exceptional value to our clients.