Description
About Norstella
At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quickerand help patients in need.
Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle and get the right treatments to the right patients at the right time.
Each Organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) Delivers Must-have Answers For Critical Strategic And Commercial Decision-making. Together, Via Our Market-leading Brands, We Help Our Clients
- Citeline accelerate the drug development cycle
- Evaluate bring the right drugs to market
- MMIT identify barrier to patient access
- Panalgo turn data into insight faster
- The Dedham Group think strategically for specialty therapeutics
By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.
Job Description
This Senior Manager, Content Strategy role is focused on data audit. The Senior Manager will oversee a team of data audit analysts, and be responsible for ensuring data accuracy, integrity & compliance across Norstella datasets. The Senior Manager will coordinate with leadership across other analyst teams, including close collaboration with QA teams, in order to identify risks, validate controls, and drive improvements in data management and business processes delivery. The Senior Manager will also be responsible for ongoing audit reporting to senior leadership.
Responsibilities
- Manage a team with responsibility for filtering, cleaning, and reviewing quality data reports and performance indicators to locate, document, and correct discrepancies
- Analyze and interpret data using statistical techniques, providing ongoing reports and dashboards for audit teams and management
- Maintain data quality controls, governance, metadata, and data lineage
- Support planning and performance of audits related to content, SOP compliance & controls, and business processes/workflows
- Work with content leadership and the process QA team to check the root causes analysis (RCA) & check recommended corrective & preventive action (CAPA) methodology, also check effectiveness of CAPA implementation
- Drive Conduct QC calibration implantation of required training for the QA teams
- Collaborate with process & tech teams on developing and automating continuous audit procedures and data analytics solutions
- Prepare audit reports, findings, and recommendations for management and stakeholders
- Deliver timely, high-quality data audit reports and support regulatory and internal audit monitoring
- Document business requirements for audits and collaborate on improving data-driven business processes
- High ethical standards and professionalism in dealing with sensitive data and audit findings
- Excellent communication skills for reporting audit results and collaborating with cross-functional teams
Requirements
- Graduate/Post-Graduate/Doctorate degree in Life Sciences, Pharmacy, Medical Sciences, or equivalent field
- Minimum 12 years of work experience in business research and secondary data analysis, preferably within the life sciences or healthcare domain
- At least 5 years of experience in conducting data audits, validations, and developing audit programs
- Experience of Implementing data collection systems, optimizing data quality processes & strong understanding of data analytics
- Experience of directing a team with line management responsibility
- High proficiency in MS Office Suite (Excel, Word, PowerPoint); analytical and reporting skills
Benefits
- Health Insurance
- Provident Fund
- Life Insurance
- Reimbursement of Certification Expenses
- Gratuity
- 24x7 Health Desk
Our guiding principles for success at Norstella
01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn't. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.
Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people's differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual's abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you.
All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address: [Confidential Information]. 
