Senior Manager, Change Management

Position Summary:

Sr Manager, Change Management (Data Product Coach)

As a Sr Manager, Change Management /Data Product Coach, you will lead multiple global product teams to embed best practices in change management, adoption planning, and cross-functional collaboration. Operating across a diverse portfolio of data products, you are considered an expert in terms of managing change for the deployment of data products. The role will play a key role in helping teams navigate organizational complexity, understand user needs, and deliver change in ways that stick.

This role is focused on leading teams to deliver successful outcomes by supporting the behaviors, mindsets, and practices that underpin great data products. You will coach teams on how to adopt new products, engage stakeholders effectively, and embed user-centric ways of workings. Working alongside product managers and technical leads to ensure smooth and sustainable delivery. This role will manage others and be responsible for their deliverables.

Who we're looking for:

Primary Responsibilities:

• Lead other Data Product Coaches; manage their work and coach them on delivering based upon the project objectives
• Lead product teams in developing practical, user-focused change management strategies and engagement plans.
• Facilitate cross-functional alignment between data product managers, technical teams, business users, and market leads.
• Lead product teams to assess the desirability and feasibility of change initiatives, drawing on business context and stakeholder insight.
• Lead sessions and rituals that promote shared ownership, continuous learning, and adaptive delivery across product teams.
• Oversee the documentation, templates, and playbooks that help teams scale change practices across the portfolio.
• Lead stakeholder communications, onboarding, and feedback loops to maximise product adoption and impact.
• Contribute to broader team learning by sharing methods, tools, and lessons learned across EDAA product squads.
• Act as a culture carrier, helping to embed agile ways of working, user centricity, and business empathy in how teams operate.

Qualifications:

• 5 to 8 years of experience in a change role; experience in data and analytics is a plus
• Demonstrated experience in leading Transformation, change management, facilitation, or agile coaching, preferably within a product or tech-led environment.
• Supporting digital transformation initiatives focusing on content development/curation, project/organizational communication, define Key performance indicators to measure project health status and success of change management initiatives (Impact & Readiness)
• Strong communication and relationship-building skills, especially with cross-functional and cross-cultural teams.
• Ability to quickly absorb new business domains and translate complex challenges into actionable change plans.
• A collaborative, low-ego style with a willingness to support rather than lead from the front.
• Previous experience working across multiple product teams or initiatives in a global or matrixed environment.
• Hands-on experience with JIRA and JIRA Product Discovery is essential.
• Prior use of Agile methodologies is required, with Scrum certification considered a strong advantage.
• Bachelor's degree in a relevant discipline such as Business, Organizational Psychology, Communication, or a related field.

Work location: Hyderabad, India

Work pattern: Full time role.

Work mode: Hybrid.

Additional Information:

McDonald's is committed to providing qualified individuals with disabilities with reasonable accommodations to perform the essential functions of their jobs. McDonald's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

McDonald's Capability Center India Private Limited (McDonald's in India) is a proud equal opportunity employer and is committed to hiring a diverse workforce and sustaining an inclusive culture. At McDonald's in India, employment decisions are based on merit, job requirements, and business needs, and all qualified candidates are considered for employment. McDonald's in India does not discriminate based on race, religion, colour, age, gender, marital status, nationality, ethnic origin, sexual orientation, political affiliation, veteran status, disability status, medical history, parental status, genetic information, or any other basis protected under state or local laws.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.