Job Title: Operations Leader
Location: Ascendion Bangalore Office
Shift- Day (9AM-6PM IST)
Role Overview:
The Operations Leader will be responsible for overseeing end-to-end project operations, ensuring optimal resource utilization, cost efficiency, timely billing, and effective coordination between delivery, finance, and leadership teams. The role demands a proactive leader with strong analytical, operational, and stakeholder management skills to drive project performance and profitability.
Key Responsibilities:
1. Project Oversight & Operations Management
- Oversee project operations across all phases to ensure seamless execution and delivery.
- Manage resource allocation and deallocation aligned with project demand and timelines.
- Track project progress, identify bottlenecks, and implement corrective actions.
2. Efficiency & Performance Improvement
- Drive operational efficiency through continuous monitoring and planning.
- Develop dashboards and reports for performance tracking and proactive planning.
- Identify process gaps and implement improvement initiatives to enhance productivity.
3. Financial Tracking & Cost Management
- Monitor project financials, including cost projections versus actuals.
- Track and report operating costs, ensuring alignment with budgetary goals.
- Drive cost optimization initiatives to improve project profitability.
4. Financial Governance & Reconciliation
- Ensure billing and contract renewals are completed accurately and on time.
- Maintain accurate records for audits and management reviews.
5. Stakeholder Management & Reporting
- Prepare and present operational and financial reports to senior management, highlighting current status, risks, and forecasts.
- Conduct regular cadence meetings with leadership and project stakeholders.
6. Issue Resolution & Risk Management
- Proactively identify operational risks and implement mitigation plans.
- Primary escalation point for operational matters within the project and for timely resolution.
Key Skills & Competencies:
- Strong understanding of project operations, financial governance, and resource management.
- Proficiency in project tracking tools and reporting dashboards.
- Analytical and data-driven decision-making skills.
- Excellent communication, coordination, and stakeholder management abilities.
- Experience in driving cost optimization and operational efficiency initiatives.
- Proactive approach with strong problem-solving orientation.
Qualification & Experience:
- Bachelor's degree in Business Administration, Operations Management, Finance, or a related field (MBA preferred).
- 10+ years of experience in project operations, resource planning, or delivery governance roles within IT/Professional Services industry.
- Proven experience managing large-scale, multi-location projects.
About Ascendion:
Ascendion is a leading provider of AI-first software engineering services. Our applied AI, software engineering, cloud, data, experience design, and talent transformation capabilities accelerate innovation for Global 2000 clients. Headquartered in New Jersey, we have a presence in 12 countries and 40+ global offices across North America, Europe, and APAC. We are committed to building technology powered by Generative AI with an inclusive workforce, service to our communities, and a vibrant culture.
Learn more at www.ascendion.com.
