THE ROLE
We are seeking a dynamic professional to lead Governance and Strategy for our global business operations. this professional will be responsible to drive strategic decision-making, governance, and performance enhancement across global operations. He/She will work directly with senior leaders to implement data-backed initiatives, optimize processes, and elevate business outcomes.
KEY RESPONSIBILITIES
Leadership & Governance
- Partner with global senior leadership to guide strategic decisions and governance priorities.
- Drive vertical-specific business plans and oversee critical project execution.
- Lead internal governance, prioritizing high-impact actions.
Performance & Reporting
- Validate and consolidate MIS reports to ensure accuracy and data integrity.
- Deliver high-level performance summaries and insights for executive review.
- Strengthen reporting frameworks, controls, and audit-readiness across business units.
Analysis & Decision Support
- Conduct financial analysis to support strategic planning and resource allocation.
- Analyze trends and operational metrics to identify productivity opportunities.
- Create actionable recommendations that enhance cross-functional collaboration and performance.
Project Management & Operational Excellence
- Lead execution of high-impact initiatives aligned with business goals.
- Oversee business performance meetingsboth internal and client-facing.
Stakeholder Engagement
- Represent business priorities to leaders, ensuring transparent communication and alignment.
- Foster strong relationships for effective governance and planning.
IDEAL CANDIDATE PROFILE
- 12+ years experience in business analytics and reporting, preferably within BPOs or shared services.
- Excellent communication skillsable to translate complex data into clear business narratives to executive leadership.
- Adept at managing analytics projects and preparing sharp presentations.
- Highly proficient in Excel and PowerPoint with advanced data visualization abilities.
- Detail-oriented and confident in presenting strategic viewpoints to executive stakeholders.
