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TTEC

Senior Learning Experience Designer

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Job Description

Learning Experience Designer

Summary

The Learning Experience Designer (LXD) creates engaging, human-centered learning

experiences that leverage learning sciences, UX principles, and emerging technologies. This

role focuses on learner empathy, personalization, and innovation to deliver impactful

learning solutions aligned with business goals.

Responsibilities

  • Design and develop virtual and blended learning experiences using human-centered

design and design thinking methodologies.

  • Apply learning sciences and UX principles to enhance learner engagement, retention,

and motivation.

  • Create content using authoring tools (e.g., Articulate Storyline, synthesia, GenAIpowered content authoring tool), multimedia, and graphic design principles.
  • Integrate adaptive learning strategies, gamification, simulations, and scenario-based

learning.

  • Leverage LMS/LXP platforms, AI-enabled tools, and immersive technologies (VR/AR)

for scalable learning.

  • Develop authentic, performance-based assessments to measure engagement, behavior

change, and retention.

  • Collaborate with cross-functional teams and stakeholders to co-create solutions and

maintain strong client relationships.

  • Manage projects using agile methodologies, ensuring timely delivery and alignment

with business objectives.

  • Conduct research on learning tools and platforms and leverage learning data to monitor

performance and predict learner success.

Skills

  • Learning Sciences
  • Instructional Design & Content Development
  • User Experience & Interaction Design
  • Multimedia Integration & Graphic Design
  • Technology Application (AI, VR, LXPs)
  • Assessment Design
  • Project Management
  • Feedback & Iteration
  • Client Communication and Management

Qualifications


  • Minimum 3 years of experience in learning design, including e-learning development

and UX application.

  • Proficiency in authoring tools (e.g., Articulate Storyline, GenAI-powered content

authoring tool).

  • LMS/LXP platforms, multimedia tools (e.g. Synthesia, Vyond, PowToon), and Microsoft

Office.

  • Knowledge of adult learning theory, cognitive science, and instructional design models

(ADDIE, Bloom's).

  • Experience in learning data analysis to evaluate behavioral and business impact of

training programs.

  • Basic project management skills and familiarity with productivity tools.
  • Advanced English communication skills.

Primary Location


India-Gujarat-Ahmedabad

























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About Company

Job ID: 144368725