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Req ID# 30043399
Description
We are seeking a highly skilled, proactive Senior Engineer / Packaging Subject Matter Expert (SME) to own the end‑to‑end application packaging lifecycle within a Windows 11 Azure Virtual Desktop (AVD) environment. This role is responsible for application packaging, testing, deployment, and ongoing maintenance to ensure seamless delivery and operational stability.
The position is hands‑on and delivery‑focused, with a strong emphasis on enterprise‑grade application packaging using PowerShell and PSAppDeployToolkit (PSADT). The Senior Engineer will ensure applications are secure, resilient, and fully supportable across both pooled and personal AVD host pools.
Responsibilities
Application Packaging & AVD Delivery
- Design, build, and maintain MSI, EXE, and scripted application packages for Windows 11 AVD.
- Use PSAppDeployToolkit (PSADT) as the primary packaging framework, including install, uninstall, detection, and pre‑/post‑install actions.
- Ensure all packages support silent installation, clean uninstall, and reliable version detection.
- Package applications with awareness of:
- Windows 11 Enterprise multi‑session
- Pooled versus personal AVD hosts
- FSLogix profile containers and non‑persistent behaviour
- User versus system install context
Application Updates & Vulnerability Remediation
- Package and deploy application updates, upgrades, and security patches, including CVE‑driven remediation.
- Respond to security‑led remediation requests within agreed timeframes.
- Ensure updates are tested, reversible where required, and do not negatively impact user sessions or profiles.
- Coordinate remediation across AVD images and existing host pools.
Security, Testing & Troubleshooting
- Ensure packaged applications comply with enterprise security standards, including AppLocker, WDAC, and Ivanti Application Control.
- Resolve installation, launch, dependency, and context‑related issues within AVD environments.
- Test packages across relevant AVD host pools and Windows image versions.
Collaboration & Automation
- Act as an AVD application packaging SME, supporting and advising other packaging and End User Computing teams.
- Align to shared standards, templates, and tooling to avoid duplication.
- Develop PowerShell automation and produce clear documentation for operational support and audit purposes.
Ownership & Accountability
- Owns AVD application packaging standards.
- Accountable for packaging quality, resilience, and maintainability, including application updates and vulnerability remediation.
- Influences image, deployment, and security decisions related to application delivery, but does not own the AVD platform.
- Maintain clear, up‑to‑date packaging documentation to support operational support, audit requirements, knowledge sharing, and ongoing application maintenance
Technology
- Strong, hands‑on experience with PSAppDeployToolkit (PSADT) and PowerShell.
- Proven enterprise application packaging background.
- Experience delivering applications on Azure Virtual Desktop.
- Comfortable operating in secure, regulated production environments
Desirable
- Experience with Nerdio Manager for AVD (or willingness to learn)
- Microsoft Intune / MEM
- Application control technologies
- Azure image lifecycle exposure
Stakeholder Management & Collaboration
- Manage relationships with technical and non‑technical stakeholders, becoming a trusted advisor for Azure‑based application delivery and AVD solutions.
- Work collaboratively to gather requirements, align priorities, resolve issues, and ensure solutions meet both business needs and platform standards
Operational Excellence
- Lead by example by living by Our Values and embracing our culture
- Ensure all operational tasks, incidents, and service requests are completed within SLA
- Exhibits strong troubleshooting skills and produces clear, high‑quality documentation to support operational support, audit requirements, and ongoing application maintenance.
