Role: Senior Key Account Manager
Location: Gurugram / Bangalore (Work from Office - 5 days)
Type: Full-time | Sales
SaaS + Enterprise key account + Up-sell/Cross-sell + Revenue expansion = Enterprise Growth Architect, does this sound exciting to you
That's exactly who we're looking for - a proven Enterprise SaaS Account Manager with a strong track record of driving revenue growth via upsell, cross-sell, and renewals in India (Primarily North)
What we need from you:
- 48+ years of proven experience in B2B SaaS - Account Management / Enterprise Sales.
- SaaS / IT / Softwares / Cloud / Martech selling background - not generic sales.
- Proven track record of handling large enterprise accounts with multiple stakeholders.
- Strong skills in upselling, cross-selling, renewals, and farming.
- Hands-on with CRM tools (Salesforce / HubSpot / Zoho).
- Excellent communication, presentation & negotiation skills.
- Based in or willing to relocate to Gurgaon.
What you'll do:
- Own and grow relationships with CXOs and senior stakeholders.
- Retain and expand revenue from existing accounts via upsell & cross-sell.
- Map accounts thoroughly and build strong multi-level connects.
- Manage the full sales cycle - from pitch to closure.
- Drive customer satisfaction and renewals.
- Create and execute account growth plans with leadership.
- Negotiate & close deals to maximize profitability.
Why Netcore Cloud
- Leader in AI-powered customer engagement & experience
- Trusted by 5,000+ global brands, including 70% of India's unicorns
- Great Place to Work certified 4 years in a row
- Global presence in 14+ countries, focused on innovation and scale
Apply only if:
You're a B2B SaaS Key Account Manager with experience managing large enterprise accounts, owning revenue numbers across renewals and expansions, and driving strategic account growth across the North region.
