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Exotel is a leading full-stack customer engagement platform and business-focused virtual telecom operator across emerging markets. Founded in 2011, Exotel powers 50+ million customer interactions daily across voice, video, and messaging.
Today, 6,000+ enterprises across 60+ countries - including India, Southeast Asia, the Middle East, and Africa - rely on Exotel's Communication APIs, Ameyo's Omnichannel Contact Centre (via merger), and Cogno AI's Conversational AI platform (via acquisition). We are a $100M Series D-funded company with $60M ARR.
If you have sold AI-based product solutions to international customers or have specifically sold SAAS products which dealt with clients based in South Africa or SAARC Countries, or Rwanda and Uganda
Own enterprise sales for Exotel's products and solutions across Africa, driving new revenue and market expansion
Manage the end-to-end sales cycle: prospecting, discovery, solution positioning, pricing, negotiations, and closures
Build and maintain strong relationships with CXOs, business heads, and technology leaders across enterprise accounts
Develop and execute new logo acquisition and market-entry strategies tailored to African markets
Identify, onboard, and grow regional partners and channel alliances
Drive upsell and cross-sell opportunities within existing enterprise accounts
Proactively research market trends, customer needs, and competitive landscape within the region
8-15 years of enterprise software/solution sales experience
Proven track record of selling in African markets (direct or partner-led)
Experience selling SaaS / CPaaS / Contact Centre / CRM / ERP / Enterprise platforms
Strong capability in solution and value-based selling, not transactional sales
Comfortable with 30% travel across assigned African geographies
Ability to engage and influence senior stakeholders and CXOs
Strong consultative selling skills with the ability to translate technology into business value
Experience managing complex sales cycles with multiple stakeholders
Exposure to partner-led sales models in emerging markets is a strong plus
High ownership and accountability for regional revenue and growth
Strong planning, communication, and stakeholder management skills
Driven, resilient, and comfortable working in high-growth, target-driven environments
Direct enterprise solution sales experience
Prior experience selling into Africa-focused regions or verticals
B.Tech / MBA preferred
Exotel was started by Shivakumar Ganesan in 2011. Shivakumar's previous venture, Roopit, needed a simple automated call center solution for which he built an in-house product, and eventually it became a standalone company in the form of Exotel.Exotel picked up a Rs. 25 million (approximately US$500,000 funding from Mumbai Angels and Blume Ventures in March 2012
Job ID: 142007701