Position: Senior Functional Consultant
Location: Remote/India
About WMS:
WMS Middle East is a leading regional SAP consulting partner, recognized for delivering robust ERP transformations and next-generation digital solutions. For over a decade, we have supported clients across the UAE, India, KSA, and Egypt with SAP implementations, system upgrades, custom development, and specialized support services.
Our focus is on enabling organizations to maximize the value of SAP technologies driving operational efficiency, accelerating growth, and strengthening long-term digital capability. We combine deep technical expertise with a client-centric approach to deliver scalable, future ready solutions.
About the Role:
We are looking for a Senior SAP Business One Functional Consultant who can independently handle end-to-end implementations, post-go-live support, and central support operations, while also mentoring junior consultants.
This role requires a strong hands-on consultant who is comfortable working across implementation, AMS, reporting, and customer support, and can act as a trusted functional advisor to clients.
Key Responsibilities:
1.SAP Business One Consulting & Implementation
- Conduct business process workshops and requirement gathering sessions with clients
- Prepare Business Blueprint documents, Fit-Gap analysis, and functional design documents
- Configure SAP Business One (HANA / SQL) including:
oOrganization structure
oMasters
oCore functional modules
- Lead or support end-to-end SAP B1 implementations including testing, UAT, go-live, and stabilization
- Handle data migration from legacy systems using SAP B1 migration tools and templates
- Deliver key-user and end-user training, system walkthroughs, and documentation
2.Central Support Desk & AMS Ownership
- Manage and resolve L2/L3 support tickets within agreed SLAs and TATs
- Act as an escalation point for complex functional and business process issues
- Monitor ticket trends, recurring issues, and propose process or system improvements
- Prepare support reports, dashboards, and MIS updates for management review
- Create and maintain user manuals, SOPs, and knowledge base documentation
3. Client Relationship Management:
- Build and maintain strong relationships with clients, serving as a trusted advisor on SAP solutions and best practices.
- Understand client business requirements and provide tailored SAP solutions to address their evolving needs.
4.Team Leadership and Mentorship:
- Provide leadership and mentorship to junior consultants and project team members, fostering their professional growth and development.
- Facilitate knowledge sharing and collaboration among team members to enhance overall project performance and success.
5.Reporting, Queries & Custom Developments
Design and support:
oQuery Reports
oCrystal Reports
oFMS & Alerts
oApproval Procedures
oKPIs
Work closely with technical teams on:
oStored Procedures
oPost Transaction Notifications (PTN)
oCustom add-ons and third-party integrations
Review and validate functional specifications for custom developments
6.Modules & Functional Exposure
oPurchase
oSales
oInventory
oProduction
oFinance
oManufacturing / Trading / Retail process exposure
7.Project Leadership and Management
- Lead and manage SAP implementation projects, including project planning, resource allocation, and risk management.
- Ensure adherence to project timelines, budgets, and quality standards, driving successful project delivery.
8.SAP System Configuration and Customization
- Oversee the configuration and customization of SAP systems to meet client business requirements and optimize system performance.
- Ensure compliance with SAP best practices and standards in system design and implementation.
9.Continuous Improvement and Innovation
- Stay abreast of the latest SAP technologies, trends, and best practices, driving continuous improvement and innovation within the organization.
- Identify opportunities for process optimization, automation, and enhancement of SAP solutions to deliver greater value to clients.
Requirements:
- 4+ years of SAP Business One functional consulting experience
- Minimum 78 SAP B1 implementations and solid AMS / post-go-live support exposure
- Experience working directly with customers and business users
- Bachelor's degree in Engineering / Technology / Business or related field
- SAP certifications are a plus but not mandatory
Soft Skills & Competencies
- Strong communication and documentation skills
- Structured problem-solving and analytical thinking
- Customer-centric mindset with ownership attitude
- Ability to manage multiple priorities in a fast-paced environment
- Team player with mentoring capability
What We offer
- Competitive Package
- End-to-End SAP Business One Ownership
- Exposure to Diverse Client Landscapes
- Clear Growth & Leadership Path: Progression into Lead Consultant / Solution Lead roles based on performance and contribution.
- Flexible remote working with a strong focus on delivery, collaboration, and accountability.
