Experience Required: 5+ years in Fraud Risk / Financial Crime / Chargebacks, with hands-on experience in cryptocurrency fraud investigations
Role Overview:
We are seeking a highly skilled Senior Fraud Analyst with strong expertise in crypto fraud detection, transaction monitoring, and chargeback management. The role involves investigating complex fraud cases, mitigating financial risk, and supporting proactive fraud prevention strategies across digital and card payment ecosystems.
Key Responsibilities:
Fraud Detection & Investigation
- Investigate suspicious transactions across fiat and cryptocurrency channels
- Perform end-to-end fraud analysis, including behavioral analysis and transaction pattern review
- Handle crypto fraud cases such as:
- Wallet tracing
- Scam/Phishing investigations
- Unauthorized access / account takeovers
- Use blockchain analytics tools (e.g., Chainalysis, TRM Labs, Elliptic)
- Manage end-to-end chargeback lifecycle (Visa, Mastercard, Amex)
- Analyze disputes, prepare representments, and reduce chargeback ratios
- Identify trends and root causes to minimize fraud-related disputes
- Collaborate with payment processors and acquiring banks
- Monitor real-time alerts and fraud queues
- Recommend and implement fraud rules, thresholds, and controls
- Support fraud strategy optimization and loss prevention initiatives
- Prepare fraud reports, dashboards, and insights for leadership
- Communicate findings with internal stakeholders (Risk, Compliance, Ops)
- Work closely with product and tech teams for fraud tool enhancements
Required Skills & Qualifications:
- Strong understanding of:
- Crypto ecosystems & blockchain transactions
- Card payment systems & chargeback frameworks
- Experience with:
- Fraud tools (e.g., Actimize, Sift, Riskified, Featurespace)
- Blockchain analytics tools (Chainalysis, TRM Labs, Elliptic)
Technical & Analytical
- Strong analytical and investigative mindset
- Ability to interpret large datasets and transaction patterns
- Proficiency in Excel / SQL / data analysis tools is a plus
