Job Description
Position name - Senior Executive Terminal Operations - Rail & Inland Terminals
Department - Operations
Location - DP World Rail Logistics Private Limited, Kharkhoda Road, Mohiuddinpur, MEERUT, UP - 250205.
Primary Objectives
- To achieve faster turnaround of rake & containers
- Maintain SLAs of software for Rail and Yard
- Ensuring proper documentation related to s/line, customs, and Railways.
- To ensure compliance related to EXIM, customs & railways.
- Ensuring Proper Customer Correspondence and relationship
- Ensuring Operational KPIs are achieved.
Position impacts
- Customer satisfaction
- Operational requirements
- Rail operations
- Rail Operational Safety
- Inter/Intra/External dept communication and relationships
Key Responsibilities
- Responsible for smooth operations in yard, rail & warehouse (EXIM/Domestic).
- MIS knowledge and Productivity Monitoring of operations.
- Ensure timely gate in and gate out operations as per SLAs.
- Ensure timely loading/unloading of Train as per TAT.
- To follow strictly the SOPs of Yard, Rail & Gate operation
- Ensure to prepare various reports & showing with concerned in time.
- Ensure there should not be any revenue leakages.
- Plan to utilize equipment optimally and its proper management.
- Ensure to bring efficiency in operations by providing best timely service to customers.
- To have zero customer complaints.
- Cost saving initiatives.
- To maintain relationships with internal employees as well as with external vendors/ Customers/ Govt. authorities.
- Responsible for all warehouse functions of Inward, Put-away, Picking, Outbound and Inventory.
- Managing surveyor teams and with proper roasters and deployment of work.
- Maintaining Customer Level Operations SLA
- Proper Audit/stock take, and Shrinkage under Limits as provided by Business Team
- Maintaining Customer Level Transpiration SLA.
- Maintaining HSE Standard and submission of reports
- To follow safety and security norms of the company strictly and its implementation on the ground.
Qualifications & Competencies
- Good Communication skills in English language, both oral and written.
- Qualification – Graduate / Experience - Minimum -5 years.
- To have very good knowledge of word, excel & PPT as well as Software
