Senior Executive - Terminal Operations - Rail & Inland Terminals - Modinagar

Position name - Senior Executive Terminal Operations - Rail & Inland Terminals
Department - Operations
Location - DP World Rail Logistics Private Limited, Kharkhoda Road, Mohiuddinpur, MEERUT, UP - 250205.

Primary Objectives
1.To achieve faster turnaround of rake & containers
2.Maintain SLAs of software for Rail and Yard
3.Ensuring proper documentation related to s/line, customs, and Railways.
4.To ensure compliance related to EXIM, customs & railways.
5.Ensuring Proper Customer Correspondence and relationship
6.Ensuring Operational KPIs are achieved.

Position impacts
.Customer satisfaction
.Operational requirements
.Rail operations
.Rail Operational Safety
.Inter/Intra/External dept communication and relationships

Key Responsibilities

1. Responsible for smooth operations in yard, rail & warehouse (EXIM/Domestic).

2. MIS knowledge and Productivity Monitoring of operations.

3. Ensure timely gate in and gate out operations as per SLAs.

4. Ensure timely loading/unloading of Train as per TAT.

5. To follow strictly the SOPs of Yard, Rail & Gate operation

6. Ensure to prepare various reports & showing with concerned in time.

7. Ensure there should not be any revenue leakages.

8. Plan to utilize equipment optimally and its proper management.

9. Ensure to bring efficiency in operations by providing best timely service to customers.

10. To have zero customer complaints.

11. Cost saving initiatives.

12. To maintain relationships with internal employees as well as with external vendors/ Customers/ Govt. authorities.

13. Responsible for all warehouse functions of Inward, Put-away, Picking, Outbound and Inventory.

14. Managing surveyor teams and with proper roasters and deployment of work.

15. Maintaining Customer Level Operations SLA

16. Proper Audit/stock take, and Shrinkage under Limits as provided by Business Team

17. Maintaining Customer Level Transpiration SLA.

18. Maintaining HSE Standard and submission of reports

19. To follow safety and security norms of the company strictly and its implementation on the ground.

Qualifications & competencies

1. Good Communication skills in English language, both oral and written.

2. Qualification - Graduate / Experience - Minimum -5 years.

3. To have very good knowledge of word, excel & PPT as well as Software