Hiring - Senior Executive HRIT (SAP SuccessFactors Support)
Function: HRIT / HR Technology Location: Mumbai
About the Role:
We are looking for a hands-on and detail-oriented HRIT professional to manage SuccessFactors support, reporting, and digital HR initiatives. You will handle day-to-day configuration, data accuracy, helpdesk operations, and user enablement across key SuccessFactors modules.
Key Responsibilities:
SuccessFactors Support
- Configure and maintain modules (EC, PMGM, Learning, Recruitment).
- Coordinate with HR teams/vendors for troubleshooting, enhancements, and upgrades.
- Conduct testing and documentation.
HRIT Helpdesk
- Manage and resolve user queries within SLAs.
- Analyse ticket trends to recommend improvements.
- Familiarity with ServiceNow/Freshdesk/other tools.
Reporting & Analytics
- Create and maintain reports and dashboards in SuccessFactors.
- Support audits, business reviews, and data governance.
Digital HR Initiatives
- Support automation, integrations, and process optimisation.
- Drive adoption through user training and engagement.
Stakeholder Collaboration
- Work closely with HRBPs, COEs, IT, and end users to translate needs into system solutions.
Who Were Looking For:
Education: Bachelors degree in HR, IT, Business, or related field.
Experience:
- 3 to 5 years in HR technology; 2+ years in SAP SuccessFactors.
- Strong understanding of HR processes and digital workflows.
- Experience in reporting and helpdesk/ticketing tools.
What's in it for you
Be an equal parent
Childcare benefits for the birthing parent, commissioning parent (in case of surrogacy) or adoptive parent, and their partners
- 6 months of paid leave for primary caregivers, flexible work options on return for primary caregivers
- 2 months paid leave for secondary caregivers
- Caregiver travel for primary caregivers to bring a caregiver and children under a year old, on work travel
- Coverage for childbirth and fertility treatment
No place for discrimination at Godrej
- Gender-neutral anti-harassment policy
- Same sex partner benefits at par with married spouses
- Coverage for gender reassignment surgery and hormone replacement therapy
- Community partnerships and advocacy
- Persons with Disability (PwD) care
We Are Selfish About Your Wellness
- Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options
- Elder care for those who might need to extend support to senior family members
- Preventative healthcare support
- Outpatient Department (OPD) coverage, including vaccinations, dental, vision, etc.
- Uncapped sick leave
- Flexible work options, including remote working and part-time work
- Mental wellness and self-care programmes, resources and counselling
Celebrating wins, the Godrej Way
- Structured recognition platforms for individual, team and business-level achievements
- Digital and offline instant recognition platforms
An inclusive Godrej
Before you go, there is something important we want to highlight. Diversity is the philosophy of who we are as a company. And has been for over a century. It s not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you.
We take pride in being an equal opportunities employer. We recognise merit and encourage diversity. We do not tolerate any form of discrimination on the basis of nationality, race, colour, religion, caste, gender identity or expression, sexual orientation, disability, age, or marital status and ensure equal opportunities for all our team members.
If this sounds like a role for you, apply now!
