About Navi
Navi is one of the fastest growing financial services companies in India providing Personal & Home Loans, Insurance and Mutual Funds with a digital first approach. At Navi, our mission is to build financial services that are simple, accessible and affordable.
Founders: Sachin Bansal & Ankit Agarwal
Know what makes you a Navi_ite :
1. Perseverance, Passion and Commitment
Passionate about Navi's mission and vision;
Demonstrates dedication, perseverance and high ownership;
Goes above and beyond by taking on additional responsibilities;
2. Obsession with high quality results
Consistently creates value for the customers and stakeholders through high quality outcomes;
Ensuring excellence in all aspects of work;
Efficiently manages time, prioritizes tasks, and achieves higher standards;
3. Resilience and Adaptability
Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility;
Why should you join us
- We are in the business of building customer centric products, solving for the lack of transparency and dilemma customers face in the BFSI space;
- We leverage technology to better serve our customers by cutting out inefficiencies;
- We are a financial conglomerate in the making with presence across - Personal Loans; Home Loans; Mutual Funds; Insurance; Microfinance;
What does this role do
- Assist customers having home loan offers on Navi App till the final disbursement of the loan and ensure a great customer experience;
- Co-ordinate with internal and external stakeholders to maintain TAT and Quality;
- Engage with business development team to help scale business with pre-approved real estate projects listed on the Navi APP;
- Increase Navi's wallet share by engaging with customers and developers;
- Participate in events, project launches to improve brand visibility;
- Coordinate with internal teams like Business, Product, collateral to create differential offerings;
- Take complete ownership of targets and individual P&L to meet short term and long-term objectives;
What are we looking for
- Relationship management/Sales operations background & extremely good negotiation & convincing skills;
- Analytical bent of mind, customer first approach and drawing insights from consumer behaviour;
- Must have good communication (fluency in English mandatory);
- Good interpersonal and relationship building skills;
- Flexible to intra city travel;
