Receivables Management
- Reduce receivables from franchisees and retail stores from 4 days to 3 days
- Coordinate daily cash collection deposits from stores
- Ensure daily credit card settlements with stores
- Oversee cheque and cash pickups for all franchisees
Relationship Management
- Maintain strong relationships with mall management and landlords
- Conduct regular meetings with mall management and franchisees to understand and resolve issues with support from the Head Office
Trade Credit and Scheme Monitoring
- Approve trade credit notes as per policy
- Monitor promotional schemes and offers
Showroom and Expense Management
- Ensure reimbursement of expenses within 7 working days
- Support Store Managers in enforcing compliance with processes and policies across the region
- Manage franchise portal activities including installation of EDC machines, cash pickups, insurance, and legal compliance within defined timelines
Store Closure & Maintenance
- Ensure proper adherence to store closure processes to avoid monetary loss
- Approve repairs and maintenance expenses as per Capex policy and approved budget
Franchisee Accounts & Legal Compliance
- Perform periodic account reconciliations, ensure signoff, and obtain No Objection Certificates (NOC) as per policy
- Ensure availability and validity of all legal certificates and notices at stores
Store Visits & Support
- Conduct fortnightly visits to stores
- Provide commercial and legal support to stores to ensure smooth functioning
