IT Principal Engineer, End User Computing, Northern Trust is seeking a well versed engineer with experience supporting Windows and OSX technologies to join the End User Computing area within the Digital Workplace Technology organization.
The ideal candidate is an expert IT end user engineer who has proven experience designing, developing, integrating/implementing, and maintaining standards for an end user delivery model with a thorough understanding of the supporting technologies.
As an engineer within the Digital Workplace Technology team, this role contributes to the development and enhancement on digital workspace solutions that enable our on-site and remote workforce not just for the Windows and Apple platform, but for end user computing as a whole.
Responsibilities
Architecting, deploying and supporting Microsoft Modern Management platforms which includes Intune, SCCM, Cloud Management Gateway, Windows Autopilot, Co-management, MEM and Azure Portal as well as MDM for the MAC/OSX infrastructure integrated between Jamf and Microsoft Intune.
Ensures the highest level of security and availability of associated systems, applications and infrastructure through alignment to STIG/CIS guidelines, maintaining practices/processes for monitoring, alerting and remediating noncompliance and/or vulnerabilities, identifying trends and assess opportunities to improve capabilities, processes, and execution in order to meet changing needs and requirements of a vigorous enterprise support model.
Manage evaluation, installation, integration, testing and performance monitoring of the infrastructure and related software products in support of a multi-client, multi-vendor systems software/hardware environment (i.e., laptops, desktops, iMacs, MacBooks, Mac Pro laptops)
Provides technical analysis of requirements necessary for the protection of all information processed, stored, or transmitted by systems.
Apply expertise across all aspects of the end user service design framework to deliver a superior experience that is scalable, sustainable, supportable and aligned to future state
Ensure compliance for controls, standards, device posture, MFA, detailed infrastructure solutions/repeatable patterns (build-kits) for non-production and production environments, transitioning knowledge to infrastructure operations, and other various levels of global technical support.
May act as Project Leader and/or serve as an expert resource/point of contact within the group for partner, committee or management interactions Required Skills/Qualifications Bachelors Degree or higher in relevant field or equivalent work experience. Related technology certifications a plus: e.g. ITIL certifications, engineering certifications
