Job Requirements
At Quest Global, it's not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.
What You Will Do
- The candidate should have a background in order management, engineering, supply chain, material logistics, or finance.
- He/she will collaborate with different groups across the BUs SV and SPG to support service operations.
- Collect data from the order managers and business partners for analysis to uncover areas for improvements and innovation.
- Develop, review, and monitor Key Performance Indicators (KPIs) to meet stringent business targets.
- Liaise with our Service partners, order managers, buyers, planners, and engineering to ensure on-time delivery of spare parts and repairs.
- Coordinate order pull-ins/push outs with our Service business partners to meet customer demands and financial targets for both, SPG, SDO, and PGO.
- Prepare and track weekly / monthly / quarterly sales forecasts to ensure financial targets.
- Coordinate issue resolutions with Warehouse & Supply for on-time delivery of parts.
- Act as single point of contact for buy-backs between GT and SPG to ensure seamless and timely part procurement to support manufacturing needs.
- Work with the various site management groups to feed workload and forecast to the planning team and track takt plans, NAH, and financial budgets.
What You Will Bring
- Bachelor's Degree in related field – equivalent experience may be considered in lieu of a degree.
- 5+ years related work experience in related field
- Strong work ethic and willing to do what it takes to get the job done on time and with high quality.
- Strong organizational skills, customer focus, teamwork, collaboration is a must.
- Expert written, verbal, mathematical, and interpersonal skills.
- MRP experience is preferred – SAP experience is emphasized.
- Strong customer service focus, strategic view and solid experiences in the service arena.
