Key Responsibilities and Deliverables:
- Vehicle Sourcing: Procure all types of last-mile delivery vehicles, including sourcing from individual owners.
- Vendor Database Development: Build and maintain a comprehensive database of vendors to support operations.
- Customer Requirement Fulfillment: Ensure customer needs are met following company Standard Operating Procedures (SOPs).
- Operations Team Development: Lead and develop the operations team to enhance performance and efficiency.
- Branch P&L Management: Oversee and manage the Profit and Loss (P&L) for the branch's hyper local movements.
- Service Level Improvement: Implement strategies to enhance service levels and ensure commitment to performance.
- Timely MIS and Billing: Ensure Management Information System (MIS) reports and billing processes are completed accurately and on schedule.
Essential Skills and Qualifications:
- Proven experience in sourcing vehicles from individual owners.
- Minimum of 8 years experience in logistics, supply chain, or a related field.
- Strong vendor management and negotiation skills.
- Ability to develop and lead a high-performing operations team.
- Proficiency in financial management, particularly in P&L oversight.
- Excellent organizational and problem-solving abilities.
- Familiarity with industry-standard SOPs and compliance requirements.
- Effective communication skills for customer and team interactions.
- Competency in using MIS tools and managing billing processes.
