Search by job, company or skills

EXL

Senior Engagement Manager

new job description bg glownew job description bg glownew job description bg svg
  • Posted a day ago
  • Be among the first 10 applicants
Early Applicant

Job Description

Key Responsibilities

Engagement & Program Delivery

  • Own end-to-end delivery of large-scale data management engagements.
  • Translate client business objectives into structured delivery plans, milestones, and outcomes.
  • Manage scope, timeline, budget, risks, and dependencies across multiple workstreams.
  • Ensure delivery quality, technical integrity, and adherence to agreed standards.

Client Delivery Leadership

  • Act as the primary delivery contact for senior client stakeholders.
  • Lead delivery governance forums, status reviews, and escalation management.
  • Engage in pre-sales activities like solutioning, estimations, resource planning and POC.
  • Build credibility and trust through consistent delivery excellence and transparency.

Technical & Solution Leadership

  • Streamline and manage coordination of data engineering, governance, cloud infra, analytics, AI/ML, InfoSec and other cross functional teams.
  • Guide solution design decisions to ensure scalability, sustainability, and business value.
  • Ensure alignment between technical delivery and business outcomes.

Team & Operational Leadership

  • Lead and mentor cross-functional, geographically distributed teams.
  • Drive delivery discipline, accountability, and continuous improvement.
  • Support talent development, performance management, and resource planning.
  • Report Delivery health and metrics and coordinate with PMO for compliance.

Financial & Risk Management

  • Manage engagement-level financials, including budgets, forecasts, and margins.
  • Identify and mitigate delivery risks impacting cost, timeline, or quality.
  • Partner with commercial leadership on change management and scope evolution.

More Info

Job Type:
Industry:
Employment Type:

About Company

Job ID: 138525863