Job Title: Senior E-commerce Executive
Job Overview:
The Senior E-commerce Executive will be responsible for overseeing end-to-end e-commerce operations, driving online sales growth, and enhancing customer experience across multiple platforms. This role requires strong analytical skills, marketplace expertise, and cross-functional coordination.
Key Responsibilities:
- Manage and optimize e-commerce platforms (Amazon, Flipkart, Shopify, Website, etc.)
- Lead product listing creation and optimization (titles, descriptions, keywords, images)
- Monitor inventory, pricing strategies, and stock availability
- Plan and execute promotional campaigns, deals, and seasonal offers
- Analyse sales performance, traffic, and conversion metrics to drive growth
- Coordinate with marketing team for digital campaigns, SEO, and performance marketing
- Handle customer queries, reviews, and ratings to improve customer satisfaction
- Conduct competitor analysis and pricing benchmarking
- Ensure catalogue accuracy and compliance with marketplace policies
- Oversee content creation including photoshoots, videos, A+ content, and brand store management
- Manage product launches and expansion of categories across platforms
Skills Required:
- Strong knowledge of e-commerce marketplaces (Amazon Seller Central, Flipkart Seller Hub, Shopify)
- Expertise in product listing optimization and SEO
- Analytical skills with experience in sales and performance reporting
- Inventory management and pricing strategy understanding
- Basic knowledge of digital marketing (SEO, SEM, PPC campaigns)
- Proficiency in MS Excel and reporting tools
- Strong communication and coordination skills
- Problem-solving and decision-making ability
- Attention to detail and time management
Experience:
4 to 6 years in E-commerce / Marketplace Management
Joining:
Immediate joiners or candidates who can join within 1 week are preferred
Location: Chennai ( Pallikaranai)
