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Emirates

Senior E-Commerce Assistant

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  • Posted a day ago
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Job Description

Job Purpose

  • Execute and monitor email marketing and digital sales campaigns under guidance, ensuring timely and accurate deployment.
  • Coordinate with pricing teams to collect, consolidate, and upload fare data for website and promotional use.
  • Assist in tracking campaign performance and preparing regular reports on online sales metrics, customer behaviour, and revenue outcomes.
  • Support the preparation and distribution of commercial materials and presentations to stakeholders.
  • Keep detailed records of contracts with partners, including updates and renewals.
  • Test Closed User Group Offers (CUGOs) and promotional campaigns and provide timely support to queries from CUGO partners.
  • Carry out regular pricing comparisons between benchmarked websites and emirates website in order to highlight areas where Emirates does not have competitive fares.
  • Troubleshoot Ecommerce partner inquiries and resolve issues related to online sales and contracts.
  • Liaise with cross-functional teams including marketing, pricing, sales and customer service to ensure smooth campaign execution and issue resolution.
  • Perform administrative tasks related to sales processes and project documentation.
  • Graduate with a minimum 5 years experience in marketing/online sales or operational capacity. Experience in the E-Commerce environment and an understanding of technology is essential.
  • Basic understanding of airline fare structures, FFP (Frequent Flyer Programs), OTAs and global distribution channels would be preferred.
  • Strong organizational and multitasking skills with attention to detail.
  • Proficient in Microsoft Office (Excel, PowerPoint, Word); experience with CRM or CMS tools is advantageous.
  • Good communication and interpersonal skills, capable of collaborating across teams.
  • Ability to work under tight deadlines and manage multiple priorities.

Qualification

Candidate must have the right to live & work in india.

  • Job Location - Delhi

Salary & benefits

As per company standard

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About Company

Job ID: 135799927