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Senior Director - Solution

10-14 Years
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  • Posted 16 days ago
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Job Description

  • Leading a team as well as perform individual contributor roles depending upon the business scenarios in the Solution scope
  • Spending over 50% of the work time reviewing inputs and outputs of every deal from the team as per key timelines
  • Ensuring already laid down processes are being followed and should be able to introduce new processes to improve efficiency, winnability and deliverability of the solution
  • Ownership, responsibility and accountability for creating winning solutions individually as well as from her/his team members
  • Manage stakeholders across functions that provide relevant inputs to the solution (pricing, technology, transition, etc.)
  • End-to-end responsibility for conceptualizing and building high quality deliverables required during the sales cycle, including thought leadership. Typical deliverables include customized client presentations, response to RFP / RFI documents / pro-active proposals, etc.
  • The role may also involve - Participate in consulting / diagnostic studies / strategic projects - Collateral development - Lead, participate in client visits to various WNS locations
  • Qualifications
  • Graduate with MBA preferred.
  • Minimum 10 years of work experience with at least 8 years of experience for contact center work preferably in Travel and Leisure BPM. Solution design

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About Company

WNS-Vuram is the global hyperautomation wing of WNS, with a specialization in low-code enterprise automation. Since its inception, the company has maintained 1% customer success and customer references. Powered by passionate people, WNS-Vuram is committed to driving digital transformation for organizations worldwide through an Empathy-First Technology-Nextapproach. WNS-Vuram has received several prominent recognitions from Inc. 5, HFS Research, ISG, Entrepreneur India, Fast Company, and Great Place to Work, among others.

Job ID: 118867289