Senior Director, Marketing Communications and Sales Enablement Enterprise Business Services

Senior Director, Marketing Communications and Sales Enablement Enterprise Business Services

The Senior Director, Marketing Communications and Sales Enablement Enterprise Business Services is a global leadership role responsible for leading, representing and scaling Aon's Marketing and Communications (MarComm), Sales Enablement and Marketing Operations by leveraging the capability across the Global Capability Center network. The role is based in Bangalore and dual reports to the Head of Global Capability Centers and Global Chief Strategic Marketing Officer.

This role is accountable for delivering high-quality, scalable and commercially impactful marketing, communications and sales enablement support across Aon's global and regional MarComm function. The successful candidate will oversee multidisciplinary teams and embed the GCC as a strategic extension of Aon's global and regional Marketing, Communications and Sales organisations, and will play a pivotal role in enabling business growth, operational excellence, and talent development.

This leader will ensure that the MarComm & Sales Enablement GCC delivers consistently against service levels and quality standards, while building strong partnerships with Aon's marketing, communications and sales teams across the global MarComm and Sales organizations, APAC, EMEA, LatAm, North America and Reinsurance Solutions MarComm teams. It is an exciting opportunity to drive capability, develop talent, and embed the GCC as an integral part of Aon's marketing, communication and sales ecosystem.

This is an important leadership role in enabling Aon's growth agenda - strengthening brand, supporting client engagement, accelerating sales execution and building a world-class marketing capability at scale.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

Leadership & Strategy:

• Operate within a dual-matrix structure in which GCC-based MarComms and Sales team leads report directly to this role while maintaining a position on the functional teams and helix to the respective Marcoms and Sales Enablement subject-matter leaders (i.e. Chief Creative Officer, Global Heads of Strategic Marketing for Risk Capital and Human Capital, Global Head of Digital, Global Head of Sales Enablement, and, where appropriate, regional Chief Marketing Officers).
• Serve as the People Manager to all Marketing and Sales Enablement operational support teams within the GCC.
• Represent and adhere to Aon's brand, strategy, and business priorities across the GCC and global organization.
• Develop and implement operating models to optimize and streamline processes, ensuring alignment with organizational goals.
• Collaborate with global and regional leaders to ensure seamless integration and delivery of marketing and sales initiatives.
• Act as a key partner to global and regional MarComm and Sales Enablement leaders to ensure seamless integration between GCC-based teams and Aon's global MarComm and Sales strategies.
• Facilitate close coordination between these functional and regional leaders to ensure consistent standards, efficient collaboration, and high-quality delivery across all MarComms and Sales activity.

Marketing & Sales Enablement:

• Oversee the delivery of high-quality marketing and sales enablement outputs, ensuring alignment with Aon's brand, tone, and quality standards.
• Drive the execution of global and regional marketing campaigns, communications, and sales support activities.
• Utilize business analytics, measurement, and dashboards to inform decision-making and optimize performance.
• Ensure all outputs meet agreed service levels and contribute to measurable business impact.

Operational Excellence:

• Establish clear workflows, governance, and performance metrics to drive efficiency, consistency, and continuous improvement.
• Identify and measure optimization opportunities using organizational goals, data, and KPIs.
• Ensure compliance with all statutory and regulatory requirements.

People & Culture:

• Lead and inspire large, multidisciplinary teams, fostering a culture of innovation, collaboration, and high performance.
• Provide guidance, coaching, and development opportunities to enhance team skills and capabilities.
• Attract, develop, and retain top talent, building career pathways and supporting diversity and inclusion initiatives.

Stakeholder Management & Collaboration:

• Build strong partnerships with colleagues across APAC, EMEA, North America, LatAm, and the global MarComms and Sales Enablement organizations.
• Act as a key partner to global and regional leaders, ensuring alignment and effective collaboration.
• Champion close coordination between functional and regional leaders to ensure consistent standards and high-quality delivery.

Change & Innovation:

• Drive continuous improvement and adoption of new technologies in line with Aon's growth objectives.
• Act as a strategic troubleshooter, addressing challenges and accelerating execution on business-critical initiatives.

Skills and experience that will lead to success

• 10+ years of senior leadership experience in marketing, sales enablement, communications, or related fields within a global organization.
• Proven track record of leading large-scale, multidisciplinary teams (100+ colleagues) and delivering successful strategies and campaigns.
• Strong understanding of marketing and sales processes, operations, and governance.
• Demonstrated digital enablement experience and AI fluency
• Excellent analytical, problem-solving, and project management skills.
• Exceptional stakeholder management and communication skills, with the ability to build trusted relationships across regions and senior levels.
• Commercially minded, with a focus on enabling business growth through effective marketing and sales execution.
• Experience with service delivery, shared services, or capability centers is a strong advantage.
• Bachelor's degree or equivalent years of industry experience.

Values & Culture

• Model Aon's values and act as a culture champion.
• Maintain the highest standards of integrity, ethics, and compliance.
• Foster an environment of learning, innovation, and intelligent risk-taking.
• Support diversity, equity, and inclusion across all teams.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.