Senior Director

Location - Pune

Our Client is a global leader in Technology having global presence we are looking for Senior Director Cloud information Services for Pune office

 Primary Responsibilities

·   Minimum of 18 years of global work experience, including at least 5 years in a leadership role in operating a remote shared services center

    and liaising with a global leadership team

·   Experience in leading a large and broad function with operational, customer-facing, and cloud-focused service delivery teams including overseeing a 24x7x365

   operations center

·   Experience with managing technical personnel, in service delivery teams that span multiple shifts

·   Strong business acumen and strategic vision, consistently aligning the division's objectives with the overarching goals of the organization

·   Excellent stakeholder management and communication skills to work with India and global leaders

·   Excellent advocacy skills and effective collaboration on a global scale

·   Strong presentation skills for both internal and external audiences

·   Ability to interact efficiently and effectively with all audiences ranging from C-level executives to individual contributors

·   Knowledge of Enterprise security policies and standards

·   Bachelor's degree or higher in Engineering, preferably in Computer Science, Computer Applications or a related discipline

·   SAS Platform administration experience

    Experience with cloud platforms, DevOps practices, and agile methodologies

We're looking for

This role will   represents Cloud information services as a leadership role to engage as a strategic member of the leadership team

·   Build, recruit, retain and mentor the future leaders of

·   Serve as an escalation point for complex customer and/or service issues

·   Effective collaboration with global teams within and outside of organisation

·   Continuous improvement and innovation in the way in which global services are delivered including how to promote and grow CIS division

  Management and leadership for CIS division in Pune, India

·   Hires and retains outstanding talent focused on customer delivery and support

·   Works with the global CIS Leadership team (Global Service Owners) to establish, improve and scale the local CIS team