Senior DevOps Engineer

Role Overview:

Virtana is looking for a Senior DevOps Engineer to join our R&D Infrastructure team. In this role, you won't just follow conventions — you'll help redefine them. You will own the architecture, build, and day-to-day operations of the GCP-based cloud platform that powers Virtana's SaaS products and the AI-driven observability experience our Global 2000 customers depend on. This is a hands-on senior individual contributor role with meaningful technical leadership scope, working alongside engineers and architects on a unified observability platform.

Work Location: Pune

Job Type: Hybrid

Role Responsibilities:

• GCP Cloud Operations: Develop, deploy, operate, and support production cloud infrastructure primarily on GCP — leveraging GKE, BigTable, BigQuery, Dataflow, Cloud Storage, IAM, and core networking services.
• Reliability & SLAs: Ensure production systems are running at all times with multiple levels of redundancy to meet committed SLAs; lead incident response, root cause analysis, and post-incident reviews.
• Build & Release Automation: Design, implement, and continuously improve scalable CI/CD pipelines and test frameworks leveraged by QA and development teams across the company.
• Infrastructure as Code: Manage large-scale, repeatable deployments using Terraform, Ansible, Puppet, or SaltStack; champion Git-based workflows and version control standards for distributed engineering teams.
• Security & Availability: Maintain the ongoing maintenance, security, patching, and availability of services in line with tight operations, security, and procedural models.
• Monitoring & Alerting: Plan and deliver high-value monitoring and alerting features to support operations, support, and customer-facing reliability — eating our own dog food with the Virtana Platform wherever possible.
• Capacity & Cost: Forecast capacity, plan upgrades, patches, and migrations, and drive cloud cost efficiency across hybrid and multi-cloud environments.
• Cross-Functional Partnership: Work with development, operations, and support personnel to identify, isolate, and diagnose issues; handle support escalations and drive permanent fixes.

Required Qualifications:

• Bachelor's degree in Computer Science / Engineering or equivalent relevant experience.
• 5–7 years of professional hands-on DevOps / SRE experience supporting production cloud environments.
• Strong, demonstrable production experience on GCP — including GKE, BigTable, BigQuery, Dataflow, IAM, and core GCP networking services.
• Deep, hands-on expertise with container orchestration (Kubernetes) and Docker in production.
• Advanced proficiency with at least one infrastructure-as-code / configuration management tool: Terraform, Ansible, Puppet, or SaltStack.
• Solid understanding of networking, firewalls, load balancers, DNS, and database operations.
• Strong working knowledge of Git-based workflows and version control standards for distributed engineering teams.
• Comfort operating hybrid environments that include both Linux and Windows ecosystems.
• Excellent verbal and written communication skills, with the ability to explain highly technical topics to both technical and non-technical audiences.
• Self-motivated, detail-oriented, and able to work both independently and within a globally distributed team.

Good to Have:

• Strong scripting skills and a demonstrated ability to automate operational toil — Python preferred; Bash, Go, or Groovy a plus.
• Hands-on experience designing and operating CI/CD pipelines with Jenkins (Spinnaker, GitHub Actions, or GitLab CI also welcome).
• Exposure to AWS or other public clouds in addition to GCP.
• Experience operating SaaS platforms built on microservices architectures.