Senior Developer - Salesforce PRM Cloud

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Developer - Salesforce PRM Cloud to join our team in Hyderabad, Telangana (IN-TG), India (IN).

The Application Developer - Salesforce will analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization). He/She should have the following: experience in designing & building a solution using Salesforce Declarative & Programmatic Approach, knowledge with Integrating Salesforce with on premise legacy systems and other cloud solutions, experience with integration middleware and Enterprise Service Bus. He/She should also have experience in Translate design requirements or agile user stories into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization), consuming or sending the message in XMLJSON format to 3rd party using SOAP and REST APIs, expertise in Apex, process builder, workflow, and triggers, working experience with Platform Management, Service Cloud & Service Business Process, Some knowledge in Programmatic aspect of the platform - Apex, Lighting, Front End Web Technologies. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. He/She provides input and support for, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects.

Additional details:

• Will be working on a global deployment of Salesforce Platform Management to 40 countries and corresponding languages, 1000 locations and 25,000 users
• This is a dynamic application that is rapidly growing with new Partner relationship, Language translations and Content Management functionalities
• Develop end to end Salesforce solutions using Configuration and Customization - Lightning/Velocity components, APEX Class, Triggers, Visualforce pages, etc. covering Aura and LWC
• Automate business processes using Salesforce automation tools: Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
• Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On, 3rd party Components.
• Working expertise with Platform Management, Service Cloud & Service Business Process (Email to Case, Web to Case, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)
• Migrate changes from development to test to production environment using Flosum, Jenkins and ANT
• Perform data updates / migration using Data Loader and other Salesforce tools
• Performs tasks within planned durations and established deadlines.
• Collaborates with teams to ensure effective communication in supporting the achievement of objectives.
• Strong Ability to debug and resolve issues/defects
• Author technical approach and design documentation
• Collaborate with the offshore team on design discussions and development items

Minimum Qualifications:

• Experience with JavaScript
• Experience in designing & building a solution using Salesforce Declarative & Programmatic Approach.
• Experience with integration middleware and Enterprise Service Bus
• Minimum 5+ years Development experience
• Minimum 3+ years of hands-on experience in development of Salesforce Lightning framework covering Aura and LWC
• Experience in Content Management, Translations, and 3rd party AppExchange component integrations
• Expertise with Salesforce PRM and Service Cloud
• Experience in consuming or sending the message in XMLJSON format to 3rd party using SOAP and REST APIs
• Expertise in Apex, process builder, workflow, and triggers
• Knowledge of Salesforce Platform Management and Service Cloud
• Knowledge with Integrating Salesforce with on premise legacy systems and other cloud solution
• Experience with Agile Development
• Knowledge of Data Modeling, HTML and Object-Oriented Analysis & Design
• Data Analysis
• Requirements Analysis
• Must be detail-oriented
• Self-Motivated Learner
• Ability to collaborate with others
• Excellent written and verbal communication skills
• Bachelor's degree and/or Master's degree in Computer Science or related discipline or the equivalent in education and work experience.

Salesforce Certifications:

• Platform Admin (mandatory)
• Platform Developer I (mandatory)
• Platform Developer II (desired)
• Platform App Builder (mandatory)

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, .

NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.