About Persistent
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.
Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the Brand Finance India 100 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025
About Position
We are seeking an experienced Senior Delivery Manager to lead and oversee end-to-end IT service and program delivery with a strong focus on data platforms and production support governance. This role involves managing large-scale delivery engagements, ensuring operational excellence, and aligning delivery outcomes with business objectives. The ideal candidate will have strong leadership experience in service/program/data delivery, expertise in ITIL processes, and the ability to drive high-quality delivery in complex enterprise environments.
- Role: Senior Delivery Manager (SDM)
- Location: Pune
- Experience: 10+ Years
- Job Type: Full Time Employment
What You'll Do
- 10+ years of IT delivery experience, including 3–5+ years in Service / Program / Data Delivery leadership roles
- Proven track record in production support governance, covering incident, problem, change, and release management
- Strong exposure to SAP ECC/BW ecosystems, including ABAP-based data extraction and integrations
- Experience overseeing BI/reporting platforms such as Power BI and SAP BusinessObjects
Expertise You'll Bring
- Working knowledge of ITIL frameworks (certification preferred)
- Strong grounding in data governance, data quality, and reconciliation frameworks
- Familiarity with DataOps/DevOps practices for scalable data pipelines
- Excellent stakeholder management, with the ability to engage and influence senior customer leadership
- Demonstrated strength in RCA, risk mitigation, escalation management, and service excellence
Benefits
- Competitive salary and benefits package
- Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Values-Driven, People-Centric & Inclusive Work Environment
Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.
- We support hybrid work and flexible hours to fit diverse lifestyles.
- Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
- If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment
Let's unleash your full potential at Persistent - persistent.com/careers
Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
Service / Program / Data Delivery leadership roles, ITIL
