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Senior Data Scientist - CP&A

Anheuser Busch Inbev
Bengaluru
8-10 Years
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Job Description

  • Lead the generation of insightful reports aimed at providing leadership with a comprehensive understanding of sales and customer data, with a particular focus on enhancing customer experience and NPS (Net Promoter Score) initiatives.
  • Drive strategic recommendations derived from thorough analysis to guide decision-making processes and improve overall business performance.
  • Champion the exploration of data to uncover meaningful insights that can inform strategic initiatives and drive organizational growth.
  • Collaborate with key stakeholders to develop and implement strategies that leverage insights to enhance customer satisfaction, loyalty, and NPS scores.
  • Take a proactive approach to identify areas of improvement through continuous monitoring and analysis of NPS scores and customer feedback.
  • Facilitate discussions and presentations with leadership teams to communicate findings, insights, and actionable recommendations effectively.
  • Serve as a trusted advisor to leadership, providing expert guidance on leveraging data to drive business outcomes and optimize customer experience initiatives.
  • Act as a catalyst for change by advocating for data-driven decision-making and fostering a culture of continuous improvement based on insights gleaned from analysis.
  • Continuously evaluate and refine reporting processes to ensure the delivery of timely, relevant, and impactful insights to leadership stakeholders.
  • Build tactical projects using data science to solve business problems.
  • Work with the team and global stakeholders to implement projects to drive NPS strategies.
  • Use functional understanding to build new capabilities and models to support the business.
  • Be on a continuous lookout to streamline, digitize and transform the NPS process.
  • Responsible to leading a team of 5-7 team members.
  • Coach, mentor and plan the career growth of his/her team members. Get involved in upskilling team members and recruiting the right candidates who match the culture of ABI
  • Has good experience in project management.
  • Expert level understanding of tools like Medallia, Customer Gauge, etc.
  • Understanding of KPIs like: NPS, CSAT, CES, Customer Churn Rate, Customer Retention
  • Drive customer retention, reduce churn, and increase customer satisfaction.
  • Map the customer journey and identify opportunities to proactively intervene on the client s behalf.
  • Test new strategies for driving customer value.
  • Analyze large amounts of information to discover trends and patterns
  • Build predictive models and machine-learning algorithms
  • Combine models through ensemble modeling
  • Present information using data visualization techniques
  • Propose solutions and strategies to business challenges
  • Collaborate with engineering and product development teams
  • Experience in data mining
  • Understanding of machine-learning and operations research
  • Knowledge of R, SQL and Python; familiarity with Scala, Java or C++ is an asset
  • Experience using business intelligence tools (e.g. Tableau) and data frameworks (e.g. Hadoop)
  • Analytical mind and business acumen
  • Strong math skills (e.g. statistics, algebra)
  • Problem-solving aptitude
  • Excellent communication and presentation skills
  • BSc/BA in Computer Science, Engineering or relevant field; graduate degree in Data Science or other quantitative field is preferred

More Info

Job Type:
Permanent Job
Industry:
Manufacturing
Role:
Data Analyst
Function:
Analytics/Business Intelligence
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Anheuser Busch Inbev

As a company, we dream big to create a future with more cheers. We are always looking to serve up new ways to meet life’s moments, move our industry forward and make a meaningful impact in the world. We are committed to building great brands that stand the test of time and to brewing the best beers using the finest ingredients. Our diverse portfolio of well over 500 beer brands includes global brands Budweiser®, Corona® and Stella Artois®; multi-country brands Beck’s®, Hoegaarden®, Leffe® and Michelob ULTRA®; and local champions such as Aguila®, Antarctica®, Bud Light®, Brahma®, Cass®, Castle®, Castle Lite®, Cristal®, Harbin®, Jupiler®, Modelo Especial®, Quilmes®, Victoria®, Sedrin®, and Skol®. Our brewing heritage dates back more than 600 years, spanning continents and generations. From our European roots at the Den Hoorn brewery in Leuven, Belgium. To the pioneering spirit of the Anheuser & Co brewery in St. Louis, US. To the creation of the Castle Brewery in South Africa during the Johannesburg gold rush. To Bohemia, the first brewery in Brazil. Geographically diversified with a balanced exposure to developed and developing markets, we leverage the collective strengths of approximately 167,000 colleagues based in nearly 50 countries worldwide

Job ID: 124147043

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Last Updated: 05-03-2026 01:42:52 PM
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