Qualifications:
- About 2-8 years experience in credit card collections or operations analytics.
- Basic knowledge of credit card collections lifecycle and performance metrics
- Advanced SQL skills for large and complex datasets
- Strong business acumen, such as in solving business to data interpretations, or making sense of data anomalies.
- Excellent communication, and data visualization skills
Roles and Responsibilities:
- Develop and implement credit card collection strategies based on data insights
- Lead multiple analytics projects with minimal supervision
- Analyze large datasets using SQL to identify trends and improvement opportunities
- Design and optimize Champion-Challenger tests to enhance collections
- Collaborate with stakeholders to present insights and influence decision-making
- Mentor junior analysts in analytics and data knowledge
- Document key projects and maintain them in on shared space
