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Senior Consultant \u2013 Manufacturing & Quality

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Job Description

About the Technology Organization:u202Fu202Fu00A0

Technology at Lilly builds andu00A0maintainsu00A0capabilities usingu00A0cutting edgeu00A0technologies like most prominent tech companies. What differentiates Technology at Lilly is that we create new possibilities through tech to advance our purpose u2013 creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise.u202Fu202Fu00A0

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About the Business Function:u202Fu00A0

From molecule to market, Global Manufacturing playsu00A0an important roleu00A0in every step along a productu2019s lifecycle. Most of our customers never see the scientific and technical resources behind our medicines. But customers experience, every day, the performance of our high-quality products and global supply network.u202Fu202Fu00A0

Global Manufacturingu00A0comprisesu00A0a core group of functions that contribute to the production and supply of high-quality products: Engineering Manufacturing Information & Control Systemsu00A0Quality & Labs,u00A0Technology Services/Manufacturing Science Global Health, Safety and Environment and Global Supply Chain.u202Fu00A0

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Theu00A0Technical Configurator u2013u00A0LabVantageu00A0willu00A0configure,u00A0maintain, and enhanceu00A0LabVantageu00A0LIMS modulesu00A0to support Quality Control (QC) laboratory operations at site and regional levels. This role requiresu00A0hands-onu00A0LabVantageu00A0configuration experience,u00A0working knowledge of pharmaceutical laboratory workflows, and strong familiarity withu00A0validation principles andu00A0GxPu00A0compliance. The configurator will helpu00A0optimizeu00A0and standardize LIMS functionality,u00A0maintainu00A0secure and reliable configurations, and support integrations with laboratory instruments and enterprise systems.u00A0

Key Responsibilities:u202Fu00A0

1.u00A0System Configuration,u00A0Masteru00A0Data & Designu00A0

  • Configure and maintainu00A0LabVantageu00A0modulesu00A0such as sample management, test methods, specifications, stability, instrument management, labels, and reporting.u00A0

  • Manage site-levelu00A0masteru00A0data models, hierarchies, and workflows that align to standardized business processes and ensure data integrity.u00A0

  • Implement andu00A0maintainu00A0configuration componentsu00A0including test templates, calculations, result entry forms, limits management, and controlled vocabularies.u00A0

  • Working and managing Master Data though out the environments

  • Configure user roles/job types, privileges, and security modelsu00A0aligned with governance standards.u00A0

  • Support Azure cloud-hosted environmentsu00A0byu00A0validatingu00A0configuration compatibility and scalability per enterprise IT policies.u00A0

  • Assistu00A0with version control and lifecycle management of configuration objectsu00A0to ensure traceability and alignment with validated state.u00A0

2. Technical Development & Platform Supportu00A0

  • Provideu00A0Tier 2/ Tier 3 platform andu00A0masteru00A0data support, acting as a key resolver before escalation to global solution teams.u00A0

  • Analyze, triage, and resolve issuesu00A0using root cause analysis to minimize downtime.u00A0

  • Develop/maintainu00A0medium tou00A0little complexu00A0scripts, business rules, andu00A0LabVantageu00A0SDKu00A0components to automate processing and workflow activities under guidance.u00A0

  • Support and troubleshootu00A0instrument integrationsu00A0(e.g., Empower,u00A0Chromeleon,u00A0SmartLab, Darwin, simple/complex instruments) andu00A0assistu00A0withu00A0data exchange to ERP, ELN, QMS, MES, EM, and analytics systems.u00A0

  • Develop oru00A0maintainu00A0barcode labelsu00A0using Bartender label/printing software.u00A0

  • Assistu00A0withu00A0custom reports, APIs, and interfacesu00A0to ensure seamless information flow and interoperability.u00A0

  • Contribute tou00A0automated testing frameworks/toolsu00A0tou00A0validateu00A0configuration changes and regression scenarios.u00A0

  • Follow version-control practices tou00A0manage configured and custom codeu00A0through the release lifecycle.u00A0

3. Quality, Validation & Complianceu00A0

  • Ensure configuration activitiesu00A0comply withu00A0GxP, 21 CFR Part 11, and data integrity (ALCOA+)u00A0principles.u00A0

  • Prepare andu00A0maintainu00A0design specifications, configuration documentation, and validation test scriptsu00A0for IQ/OQ/PQu00A0activities,u00A0support installation procedures.u00A0

  • Executeu00A0change control, release management, and deploymentu00A0processes tou00A0maintainu00A0complianceu00A0and stability across environments.u00A0

  • Contribute tou00A0validation automation initiativesu00A0consistent withu00A0cloud-first,u00A0DevOps-enabledu00A0quality systems.u00A0

  • Buildu00A0test scenarios/documents and contribute tou00A0test method templates.u00A0

  • Participate in Change Control Board (CAB) processes tou00A0support controlled deployment of configurations.u00A0

4. Support, Maintenance & Continuous Improvementu00A0

  • As part ofu00A0Tier2/Tier3, serve as a key resolver for configuration issues and enhancement/feature requests.u00A0

  • Supportu00A0platform upgrades, patch management, and regression testingu00A0using automated test scripts and validation tools.u00A0

  • Identifyu00A0opportunities foru00A0process automation,u00A0masteru00A0data harmonization, and operational excellence propose and implement improvements.u00A0

  • Maintain site-levelu00A0knowledge base documentation, reusable templates, and configuration repositories to aid scalability and onboarding.u00A0

  • Contribute tou00A0vendor package impact analysisu00A0on existing workflows/modules.u00A0

5. Collaboration, Leadership & Governanceu00A0

  • Collaborating withu00A0Senior Tech Configurator,u00A0Global IT, solution architects, validation teams, and functional business leadsu00A0to translate requirements into standardized, supportable configurations.u00A0

  • Act as au00A0subject-matter resource for platform andu00A0masteru00A0data topicsu00A0within theu00A0LabVantageu00A0ecosystem at the site/regional level.u00A0

  • Provideu00A0guidance to junior team membersu00A0on configuration standards, troubleshooting, and support methodologies.u00A0

  • Partner withu00A0vendors andu00A0collaborationu00A0teamsu00A0to ensure compliant technical delivery within theu00A0Azure environment.u00A0

  • Participate inu00A0governance forums to drive alignment and consistencyu00A0across the LIMS landscape.u00A0

How you will succeed:u202Fu00A0

  • Resolve configuration andu00A0masteru00A0data issuesu00A0efficiently as part of Tieru00A02/Tieru00A03u00A0support.u00A0

  • Enhance reliability andu00A0validationu00A0efficiency through disciplined configuration andu00A0test automationu00A0practices.u00A0

  • Maintain strongu00A0data integrityu00A0and standardization to support trustworthy analytics and consistent QC processes.u00A0

  • Proactivelyu00A0identifyu00A0and implementu00A0automation and optimizationu00A0opportunities.u00A0

  • Collaborateu00A0effectively with architects, vendors, and business stakeholders while supporting junior peers.u00A0

What you should bring:u202Fu00A0

  • Excellentu00A0problem-solvingu00A0andu00A0analyticalu00A0skills.u00A0

  • Strongu00A0attention to detailu00A0andu00A0compliance-focusedu00A0mindset.u00A0

  • Ability to work independently and within cross-functional teams.u00A0

  • Clearu00A0communicationu00A0and thoroughu00A0documentation skills.u00A0

  • Agile, continuous-improvementu00A0mindset with a focus onu00A0automationu00A0and scalability.u202Fu202Fu202Fu00A0

Basic Qualifications and Experience Requirement:u202Fu00A0

  • Bacheloru2019s degree in Computer Science, Information Technology, Biotechnology, Chemistry, or related discipline.u00A0

  • 6+u00A0yearsu00A0of experience in LIMS configuration/administration,u00A0with 2u00A0u2013u00A04 years specifically onu00A0LabVantageu00A0LIMS.u00A0

  • Solid understanding ofu00A0LabVantageu00A0configuration frameworku00A0and basic SDK capabilities (Java, Groovy, or similar scripting).u00A0

  • Experienceu00A0building/maintainingu00A0test methods, workflows, calculations, and specificationsu00A0withinu00A0LabVantage.u00A0

  • Working knowledge ofu00A0QC lab processes in pharma/life sciences.u00A0

  • Familiarity withu00A0instrument integrations, data interfacesu00A0(REST/SOAP APIs, file-based, middleware), and reporting tools.u00A0

  • Experience supportingu00A0CSV documentation, audit readiness, and change control processes.u00A0

  • Exposure tou00A0system upgrades, performance tuning, and cloud deployments (preferred).u00A0

Additional Skills/Preferences:u202Fu00A0

  • Azureu00A0environment familiarity (VMs, storage, security, monitoring) from an application-support lens.u00A0

  • Experience withu00A0test automation frameworksu00A0and scripting for regression/functional testing in validated systems.u00A0

  • Hands-on ability inu00A0Java, Groovy, or SQLu00A0for SDK enhancements, data manipulation, and process automation (intermediate level).u00A0

  • Understanding ofu00A0REST/SOAP APIs, middleware, and data exchange standards among LIMS, ERP, ELN, and QMS.u00A0

  • Masteru00A0datau00A0governance exposure (quality, traceability, compliance).u00A0

  • Working knowledge ofu00A0configuration lifecycle processes, version controlu00A0(e.g., Git), and validation documentation.u00A0

  • Ability to contribute to reusable documentation, SOPs, and troubleshooting guides.u00A0

  • Experience with tools such asu00A0JIRA, ALM, ServiceNow, PL/SQL and/or SQL Server, GitHub,u00A0Lucidchart.u00A0

  • Certification inu00A0LabVantageu00A0Administrationu00A0and/oru00A0SDMSu00A0(preferred).u00A0

Additional Information: N/Au202Fu00A0

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lillyu00A0does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

#WeAreLilly

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About Company

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We\u2019re looking for people who are determined to make life better for people around the world.

Job ID: 146374071