Summary
Position Summary
Global Consulting Services - Change and Communications Support- Senior Consultant
About The Team
Global Consulting Services (GCS) works globally across practices and borders to support Deloitte's Strategy, Risk & Transactions (SR&T) and Technology & Transformation (T&T) businesses. The team is focused on offerings our clients and people the global experience that's essential in today's world. Through GCS, we provide innovative solutions for cross-cultural, cross-border challenges our teams may encounter around the world. Leveraging leading-edge tools, methods, and resources, we deliver top-notch service that is applied locally while staying true to our global brand and core values.
Within Global Consulting Services, the Delivery pillar leads and empowers Member Firms and other Global areas to drive service delivery transformation and improve client delivery quality and efficiency.
Overview Of The Role
The Ascend Enablement sub-pillar is focused on enabling the Member Firms to adopt Ascend and its components as they are rolled out Globally. The professional will be focused on enablement, by creating kick-off materials, quick reference guides, and FAQs, designing training programs, promoting office hours, and facilitating retrospectives for continuous improvement while compiling risks and feedback.
Key Responsibilities
Support Change Delivery for Ascend Initiatives
- Assist in delivering change initiatives for the global Ascend platform rollout, ensuring alignment with program objectives and stakeholder expectations.
- Conduct stakeholder analysis and change impact assessments to identify key areas of focus and address potential challenges.
- Partner with the Change Manager and project teams to support the implementation of change plans and ensure readiness across stakeholder groups.
Develop and Execute Communications
- Create and refine communication materials, including emails, FAQs, talking points, and presentations, tailored to Ascend stakeholders.
- Support the development of engagement materials that promote awareness and adoption of the Ascend for Advise platform.
- Ensure communications are audience-appropriate, consistent, and aligned with Ascend Enablement branding and tone.
Enablement Material Development
- Translate change strategies into practical tools, such as readiness briefs, stakeholder toolkits, and role-based guidance, to support adoption.
- Collaborate with Offering Leaders, MF Leaders, and Regional Enablement Teams to ensure materials address specific stakeholder needs.
- Track and report on adoption metrics, using insights to refine enablement efforts.
Stakeholder Engagement
- Engage with key stakeholders, including Offering Leaders, MF Leaders, and Regional Enablement Teams, to gather inputs and align on messaging.
- Facilitate working sessions and maintain communication loops to ensure stakeholder needs are addressed.
- Coordinate reviews and approvals to deliver high-quality, timely materials.
Other Responsibilities
- Demonstrate strong project management skills, with the ability to seamlessly co-ordinate/switch between different workstreams.
- Ability to collaborate across teams to achieve the desired business objective.
- Support senior executives in developing executive level documents (PowerPoint presentations, Excel reports, Tableau dashboards etc.) for senior leadership utilizing story boarding skills.
- Support meeting planning and execution, including drafting agenda, organizing online and offline meetings and document MoM for follow up and accountability.
- Support operational needs of the team, including maintaining and running recurring projects.
Requisite Core Skills
Professional Skills
- Proactive, self-motivated, ability to work independently with minimal guidance and manage multiple projects
- Strong analytical, problem-solving, and critical thinking skills
- Exceptional attention to detail, responsiveness, and strong track record of executing high-impact initiatives
- Strong core consulting skills i.e. research, financial analysis, business writing, including logical data structuring and proficiency in storyboarding techniques to derive meaningful insights
Change Materials Development & Strategy Execution
- Ability to develop change materials and translate strategies into actionable deliverables, such as stakeholder toolkits, readiness briefs, and role-based guidance.
Stakeholder Engagement & Coordination
- Skilled in stakeholder engagement, coordination, and managing change initiative timelines.
- Familiarity with working alongside senior stakeholders and a diverse team.
Change Analysis & Readiness
- Proficiency in conducting stakeholder analysis, change impact assessments, and readiness activities.
- Proven experience in supporting global change initiatives, including stakeholder analysis, readiness activities, and adoption tracking.
Branding & Communications Best Practice
- Knowledge of branding, formatting, and communications template best practices.
- Demonstrated experience in drafting internal communications and creating change-related materials (e.g., guides, FAQs, stakeholder briefings).
Tools & Technical Skills
- High proficiency in Microsoft 365 tools (Teams, PowerPoint, Word, SharePoint) and familiarity with AI tools for content creation.
Project Support & Experience
- 3+ years of experience in communications, change enablement, or similar roles.
- Experience supporting project planning, risk management, and issue resolution in a matrixed or global environment.
Qualifications, experience, work location, and timing
We are looking for a passionate, high energy, and self-motivated individual who is accustomed to working independently and collaboratively on small and large projects in a close-knit team
- Master's Degree
- Work experience: 6+ years of relevant experience
- Strong track record in reporting, data analysis, or business intelligence roles.
- Comfortable working with team members and stakeholders across geographies and time zones
- Work hours: 11:00 AM 8:00 PM or 02:00 PM 11:00 PM (expected to be flexible with time zones)
- Hybrid working: The individual is expected to come to the base office locationat least 2 days a weekas per the hybrid plan
About Deloitte
Deloitte is the brand under which independent firms throughout the world collaborate to provide services in a geographic area. These firms are members of Deloitte Touch Tohmatsu Limited DTTL, a UK private company limited by guarantee. With 260,000+ people in over 150 countries, Deloitte member firms serve more than 80 percent of the world's largest companies as well as large national enterprises, public institutions, and successful fast-growing companies
Deloitte Support Services India Pvt Ltd
Enterprise Solutions (ES) at the U.S. India offices are the support arm of the organization and comprise several groups including Talent, Technology, Finance, Communications, Field Operations, etc. ES gives every client-service business unit access to the best and brightest resources when it comes to support services. More specifically, ES enables the business units to solely focus on satisfying clients and developing new products and services to sustain competitive advantage, while they consolidate and standardize a diverse collection of systems, processes, and functions. The team provides a wide array of services to the U.S and India professionals, and is continually evaluating and expanding its portfolio
How You'll Grow
At Deloitte, we've invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunitiesincluding exposure to leaders, sponsors, coaches, and challenging assignmentsto help accelerate their careers along the way. No two people learn in the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. Deloitte University (DU): The Leadership Center in India, our state-of-the- art, world-class learning Center in the Hyderabad offices is an extension of the DU in Westlake, Texas, and represents a tangible symbol of our commitment to our people's growth and development. Explore DU: The Leadership Center in India
Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you
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Our positive and supportive culture encourages our people to do their best work every day.We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte
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Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte's impact on the world
2026. For information, contact Deloitte Global.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financiallyand live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
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Requisition code: 323280
