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MTX Group

Senior Consultant - Functional (Salesforce)

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  • Posted 3 days ago
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Job Description

Job Description

MTX Group Inc. (MTX) is currently hiring for the position of Senior Consultant in a Functional Role. We are looking for a highly motivated individual with extensive experience in leading large-scale complex projects. The ideal candidate will be able to work closely with clients, understand their business processes, requirements, pain points, and objectives to effectively execute projects.

MTX is a global technology consulting firm that enables organizations to modernize through digital transformation. With data as the new currency, MTX helps transform long-term strategy with outcomes in mind around happiness, health, and the economy. MTX improves decision-making with speed and quality by partnering with leading cloud technologies. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization, and mobile technology.

Key Responsibilities:

The Senior Consultant is expected to lead large scale/complex project(s) executing the following responsibilities:

Project Management:

  • Collaborate with stakeholders to outline project goals and develop a detailed roadmap, incorporating early design validations.

Requirements Analysis:

  • Lead dynamic workshops and interviews to gather precise technical and functional requirements.
  • Apply user-centric design methodologies, such as empathy maps, persona creation, and user journey mapping, to deeply understand user interactions and needs.
  • Produce detailed user stories and process flows to communicate requirements effectively to technical teams and stakeholders.
  • Develop interactive prototypes and high-fidelity mockups for iterative feedback and solution refinement.
  • Formulate and test cases from design documents to cover all functionalities and conduct usability tests to confirm solution efficacy and user satisfaction.
  • Facilitate stakeholder reviews of test cases to secure early approval, setting a strong foundation for UAT scripts.

Solution Design

  • Proficiently designing an architecture and functionality to meet business requirements with a focus on user centric design.

Solution Configuration and Development:

  • Lead configuration and customization of the Salesforce platform based on the requirements to provide an optimal user experience.
  • Lead the data migration process from legacy systems to Salesforce, collaborating closely with project teams and data analysts to ensure a smooth transition.

Testing and Quality Assurance:

  • Validate functionalities against business requirements through test scenario execution.
  • Conduct thorough post-migration audits to verify the accuracy and completeness of the migrated data. Work with business users to identify any issues and coordinate with technical teams to rectify discrepancies.
  • Conducting and leading unit, integration, and end-to-end testing to ensure functionality, reliability, and adherence to business requirements.
  • Execute UAT with stakeholders to ensure the solution meets final expectations and system specifications.

Deployment, Transition, and Documentation:

  • Responsible for functional configuration deployment and data migration.
  • Create documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.
  • Lead adoption through customized training programs, supporting post Go-Live plans for enhanced utilization of new processes and technology.

Post-Implementation Review and Iterative Improvement:

  • Provide ongoing support after deployment, addressing system issues and optimizing performance.
  • Continuously collect user feedback to evaluate solution impact and identify improvement areas.

Organization Development:

  • Mentorship and Guidance:
    • Provide mentorship and guidance to the project, fostering their professional growth and development within the team.
  • Growth and Development of Project/ Regional teams:
    • Stay up-to-date with the latest trends, technologies, and best practices in the field.
    • Lead Continuous improvement of Salesforce development processes and procedures.
    • Participate in the hiring process to identify top talent for the projects in the region per the need.
    • Support the HR team in performance documentation of project team members.
  • Contribution to the COE (Center of Excellence)
    • Contribute to the development of COE with relevant deliverables and assets.
  • Operational Excellence:
    • Maintenance of Salesforce Certifications.
    • Required to travel for key project milestones.
    • Maintain utilization goals.
What you will bring:

  • 5-8 years of experience in a functional role in the IT consulting industry.
  • Proficient in designing and implementing functional solutions, workflows, and : processes that meet client requirements and objectives.
  • Proficient in facilitating working sessions with key stakeholders and subject matter experts via workshops, interviews, and business process review sessions.
  • Proficient in creating documentation on requirement gathering, business process (creating process diagram, flowcharts, process narratives etc,) using tools.
  • Proficient in data management concepts and best practices for importing, exporting, and managing data.
  • Expert in designing and executing comprehensive test plans and strategies to validate Salesforce solutions.
  • Strong communication, interpersonal skills with a user centric approach to problem solving.
  • Bachelor's degree and above is desirable.

What we offer:

Group Medical Insurance (Family Floater Plan - Self + Spouse + 4 Dependent Children)

  • Sum Insured: INR 5,00,000/-
  • Maternity cover upto two children
  • Cashless & Reimbursement facility
  • Access to free online doctor consultation

Personal Accident Policy (Disability Insurance) -

  • Sum Insured: INR. 25,00,000/- Per Employee
  • Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
  • Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
  • Temporary Total Disability is covered

Optional Food Wallet (up to Rs. 2500 per month)

  • Offered as a tax saver component

Part of the special allowance component in the CTC

Monthly Internet Reimbursement of upto Rs. 1,000

Professional Development opportunities through various MTX-sponsored certifications on multiple technology stacks, including Salesforce, Microsoft, Google Cloud, AWS & other

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About Company

Job ID: 138276097