As a Bot Configurator, you will play a crucial role in designing, developing, coding, customizing, configuring, testing, deploying, and providing end-to-end support for automation-based solutions or Bots. You will build Robots using Automation Anywhere and other Microsoft Technologies such as .Net, while handling automation support issues and providing resolutions. Your responsibilities will include:
- Designing, developing, testing, deploying, and supporting robotic automation-based projects.
- Gathering business requirements and developing automation solutions accordingly.
- Sharing a point of view to build Solution Description Documents and PQDs.
- Supporting the Process Analyst in completing documentation throughout the lifecycle.
- Configuring robot code with a focus on standards, modularization, scalability, and reuse.
- Performing unit/functional testing, supporting UAT, and conducting bot classification and validation.
- Conducting compatibility testing between RPA software and target systems.
- Performing peer reviews of other configurators code.
- Migrating code to production and performing migration testing.
- Providing Hypercare, training, and knowledge transfer to the Business Bot Controller & Bot Administrator Team.
- Re-configuring code when required by a Change Request.
- Designing and developing testing and maintenance procedures and activities.
- Implementing best practices, standards, and procedures including quality and delivery methodologies.
- Identifying bottlenecks/bugs and devising solutions to mitigate them.
- Motivating the team to meet tight deadlines while working as part of a distributed team.
- Articulating and demonstrating value propositions to customers through consulting services engagements.
- Taking ownership of issues from delivery or issue resolution or partner concern, as appropriate.
- Communicating technical information clearly to varied audiences.
- Ensuring applications are monitored and consistently deliver high levels of availability and performance.
- Proactively identifying and reporting improvements for the service.
- Articulating business requirements into practical solutions and analyzing automation candidates.
Essential Skills/Experience
- Technical Degree
- Overall 8 to 10 years of IT Experience (Preferably .NET)
- Hands-on working experience in Automation Anywhere, Microsoft Power Automate and Certified in the same
- Create Technical specifications, Test plans and support documentations
- Sound knowledge on ITIL principles, Incident/Organizational change and AZ Access provisioning
- Strong Interpersonal, Technical writing, communication and presentation skills with Senior Partners
- Passionate to know the latest trends or developments in automation and adapt to the same
Desirable Skills/Experience
- Knowledge of any one Technology Stack such as .Net/C#/ASP.net or Java/J2EE or Python
- Basic knowledge on Macros (VBA), vb script, java script
- Familiarity in SDLC methodologies (Classic, Agile methodologies etc), UI Path and Blue Prism (Or any other RPA tools)
- ITIL Certified or Trained
- Application knowledge related to Service Now, Jira
- Responsible for completing the Application Life Cycle plans for individual applications
- Primary responsibility for maintaining and updating all documentation associated with Robotic Solution Delivery
- Ability to organize and prioritize work, meet deadlines and work independently
- Stays abreast of developments in area of professional competence
- AGILE / Scrum Certified
