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Boon

Senior Business Development Manager

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  • Posted 10 days ago
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Job Description

Role summary

You'll own revenue growth for Boon's B2B corporate accounts by selling drinking water purification/dispensing solutions and ongoing service contracts to decision-makers like Facility Managers, Admin Heads, Workplace/Real Estate teams, Procurement, and ESG/Sustainability stakeholders. This is a high-ownership role: build pipeline, run consultative sales, close deals, and expand accounts through renewals, AMC/O&M, upgrades, and new site rollouts.

Key responsibilities1) New business acquisition (core)
  • Identify and close corporate opportunities across offices, campuses, factories, co-working, institutions, and multi-site enterprises.
  • Prospect and build relationships with Facility/Admin leaders and influencers across procurement, finance, workplace experience, and sustainability.
  • Own the end-to-end sales cycle: discovery site assessment proposal commercial negotiation closure handover.
2) Consultative solution selling
  • Recommend the right Boon solution based on use-case: headcount, water quality, plumbing constraints, compliance, uptime needs, and design expectations.
  • Build ROI-led proposals: cost vs bottled water/jars, plastic reduction impact, operational savings, service SLAs, and employee experience benefits.
  • Coordinate demos, pilots, and trials with internal teams (service/ops/product) and ensure fast, clean execution.
3) Account expansion + retention
  • Drive renewals, AMC/O&M contracts, consumables replacement, and upgrades across existing accounts.
  • Expand within accounts via additional sites, floor-wise deployments, or new product add-ons (tap systems, analytics, reporting, etc.).
  • Maintain senior relationships and be the escalation point for commercial or experience issues.
4) Pipeline + forecasting discipline
  • Maintain a clean CRM with accurate stages, next steps, and probability-weighted forecasting.
  • Weekly/monthly reporting on pipeline coverage, conversion rates, deal cycle time, and lost-deal analysis.
  • Build a repeatable outbound engine: vertical playbooks, target account lists, and decision-maker mapping.
5) Cross-functional execution
  • Work tightly with service/operations for site surveys, installation schedules, and SLA commitments.
  • Partner with marketing on lead-gen, events, and corporate outreach.
  • Provide voice-of-customer input to product team (features, service gaps, pricing, packaging).
Success metrics (KPIs)
  • Monthly/quarterly revenue closed (new + expansion)
  • Pipeline coverage (e.g., 34x of target) and pipeline quality
  • Win rate, average deal size, and sales cycle time
  • Renewal rate and churn (for O&M/AMC contracts)
  • Multi-site rollouts initiated and completed
  • Customer satisfaction signals (repeat orders, referrals, escalation rates)

Ideal candidate profileMust-have
  • 610+ years of B2B sales / business development with mid-market to enterprise customers.
  • Strong experience selling to Facility, Admin, Procurement, Workplace/Real Estate stakeholders.
  • Proven capability in consultative selling + negotiation, including multi-stakeholder deals.
  • Comfort with field work: site visits, surveys, stakeholder meetings, and follow-ups.
  • Strong CRM hygiene and forecasting discipline.
Good-to-have (big plus)
  • Experience in any of: water solutions, HVAC, building services, workplace services, IoT/managed services, consumables + service contracts, or premium equipment sales.
  • Exposure to SLA-based contracts (AMC/CAMC/O&M) and multi-year commercial structuring.
  • Understanding of ESG reporting, plastic reduction metrics, or sustainability procurement drivers.

Skills that matter
  • Hunter mindset + structured deal execution
  • Clear communication, crisp proposals, and stakeholder management
  • Commercial acumen: pricing, margin thinking, contract terms, and risk awareness
  • Problem solving on-site realities (plumbing constraints, water quality variability, uptime expectations)

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About Company

Job ID: 143147097