Senior Business Development Executive

Role: Senior Business Development Executive (BDE) – Outbound Prospecting & Lead Generation

Company: Bharat Managed Service

Department: Sales & Business Development

Location: Onsite - Chennai

Reporting To: Business Development Manager / Head of Sales

Role Summary

Bharat Managed Services is looking for a Business Development Executive (BDE) to generate new business opportunities through outbound prospecting, cold calling, and lead generation. The role involves identifying potential customers, engaging with key decision-makers, qualifying leads, and scheduling Microsoft Teams meetings for the senior sales team.

The ideal candidate should be proactive, target-driven, and confident in communicating with decision-makers across IT, procurement, and business leadership.

Key Responsibilities

1. Outbound Prospecting & Lead Generation

• Make daily outbound calls to potential customers across assigned regions and industries.
• Generate leads through cold calling, email campaigns, and LinkedIn outreach.
• Research target companies and identify key decisionmakers across IT, procurement, HR, and business leadership.
• Qualify leads based on business needs, decision-making authority, budget, timelines, and service suitability.

2. Meeting Scheduling & Coordination

• Schedule Microsoft Teams meetings between qualified prospects and senior sales leaders.
• Coordinate calendars, send meeting invitations, and share relevant meeting details.
• Follow up with prospects to confirm attendance and manage rescheduling when required.

3. CRM & Pipeline Management

• Maintain accurate records of calls, emails, LinkedIn activities, and meetings in the CRM.
• Track leads, follow-ups, and next steps to ensure consistent pipeline development.
• Submit regular activity reports covering calls, leads generated, meetings booked, and conversion rates.

4. Sales & Marketing Collaboration

• Work closely with the Sales Team to understand service offerings, target industries, and ideal customer profiles.
• Coordinate with Marketing on lead generation campaigns, prospect lists, and outreach messaging.
• Share customer feedback, common objections, competitor insights, and market trends to improve sales strategies.

5. Sales Support & Lead Nurturing

• Send follow-up emails to prospects with meeting summaries, next steps, and relevant company presentations.
• Support the Sales Team with account research, prospect information, and contact verification.
• Maintain regular engagement with potential customers and nurture leads until they are ready for further sales discussions.

Key Performance Indicators (KPIs)

• Outbound Calling: Number of outbound calls completed daily and weekly.
• Meeting Generation: Number of qualified Microsoft Teams meetings scheduled with potential customers.
• Lead Conversion: Conversion rate from initial contact to meeting and qualified sales opportunity.
• Lead Generation: Number and quality of new leads added to the sales pipeline.
• CRM Management: Accuracy, completeness, and timely updating of CRM records.
• Follow-Up Effectiveness: Consistency of follow-ups and success in nurturing leads into potential business opportunities.

Required Skills & Experience

1. 2–5 years of experience in Business Development, Inside Sales, Tele-Sales, or B2B Sales, preferably in IT services or B2B technology.
2. A bachelor's degree in any relevant discipline; an MBA/PGDM is an added advantage but not mandatory.
3. Strong verbal communication skills and confidence in making outbound calls to potential customers.
4. Good written communication skills for professional emails and LinkedIn outreach.
5. Familiarity with Microsoft Teams and CRM tools such as Salesforce, HubSpot, or Zoho.
6. Basic proficiency in MS Excel, PowerPoint, and other productivity tools.
7. Ability to understand and communicate Bharat Managed Services offerings, including IT Support, Field Services (FSO), Digital Workplace, and Infrastructure Services.
8. Strong prospecting, lead qualification, cold-calling, and meeting-scheduling skills.
9. A target-oriented mindset with persistence and the ability to handle rejection positively.
10. Excellent organizational, time-management, communication, and relationship-building skills.

Diversity & Inclusion

• Bharat Managed Services is committed to fostering an inclusive and diverse workplace that promotes equal opportunities and professional growth. We welcome applications from all qualified candidates, and women professionals with a passion for Business Development and Sales are encouraged to apply.