Support UAT (User Acceptance Testing) by preparing test scenarios, validating business requirements, and coordinating with business users.
Ensure data integrity, governance, and compliance within Salesforce implementations.
Assist in data migration validation, data mapping, and integration requirement documentation.
Maintain project documentation including BRD (Business Requirement Document), FRD (Functional Requirement Document), process flows, and user stories.
Create and manage test plans, test scenarios, and test cases.
Perform functional, integration, system, and regression testing for Salesforce applications.
Validate Salesforce functionalities including Standard and Custom Objects, Fields, Page Layouts, Validation Rules, and automation using Salesforce Flow (Flow Builder).
Test Lightning components, Apex functionality, and Visualforce pages.
Perform data validation and data integrity testing.
Validate integrations with external systems (APIs, middleware, ETL tools).
Execute end-to-end testing across Sales Cloud, Service Cloud, or other modules.
Log, track, and manage defects using tools like JIRA.
Support and coordinate UAT cycles and release validation.
Ensure quality of deployments, configuration changes, and metadata updates.
Maintain QA documentation including test results and defect reports.
Use AI-powered tools for requirement analysis, test case and data generation, test optimization, and AI-assisted defect analysis to improve quality and resolution time.
Ensure delivery with a focus on speed, clarity, and quality by effectively leveraging AI support.
Actively adopt AI-driven practices and contribute to continuous improvement initiatives.
Minimum 5 years of experience as a Business Analyst working on Salesforce projects.