- Partner with customer stakeholders (CIOs, Heads of AI/Innovation, Product Teams) to uncover business needs and GenAI opportunity areas.
- Define long-term product vision and roadmap for enterprise-grade GenAI/Agentic platforms aligned to customer goals.
- Translate ambiguous problem statements into structured AI-enabled platform features and solutions.
Platform Development & Delivery -
- Collaborate with engineering, design, and data science teams to scope and build modular, scalable AI features and workflows.
- Drive implementation plans and ensure delivery excellence across iterative sprints.
- Align roadmap with business priorities while managing trade-offs and risks.
- Track KPIs and success metrics.
Customer Intimacy & Relationship Management -
- Serve as the voice of the customer internally and ensure stakeholder alignment across business and tech teams.
- Build strong, trust-based relationships with enterprise customers through regular checkpoints, showcases, and roadmap reviews.
- Manage change, feedback loops, and long-term success planning.
Job Qualifications:
- 3 to 6 years of experience in product management, customer success, or AI transformation roles (consulting + delivery).
- Experience working directly with enterprise clients across solutioning, execution, and value realization phases.
- Demonstrated ability to define product roadmaps and coordinate cross-functional engineering and delivery teams.
- Excellent communication and stakeholder management skills across technical and non-technical audiences.
- Exposure to cloud-native platforms (AWS/GCP/Azure), GenAI (LLMs, orchestration frameworks), or ML-based systems.
Good to Have Skills:
- Experience with AI/ML platforms, conversational AI, or workflow automation products.
- Background in enterprise consulting or system integration (GSI/SI)
- Familiarity with Agile/Scrum methodologies and tools (JIRA, Confluence, etc.)
