About Amgen
Amgen harnesses the best of biology and technology to fight the world's toughest diseases and make people's lives easier, fuller, and longer. We discover, develop, manufacture, and deliver innovative medicines to help millions of patients worldwide. As a pioneer of the biotechnology industry for more than 40 years, Amgen continues to push the boundaries of science and technology through innovation, data, and human genetics.
About The Role
Role Description
The
IS Business Analyst will play a critical role within the R&D Precision Medicine technology ecosystem at Amgen. This role blends
product management, product development, and delivery leadership, acting as a key liaison between business stakeholders, product owners, engineering teams, and platform teams.
The role is responsible for understanding business and scientific requirements, translating them into clear product artifacts, and thinking through end-to-end solutions that align with Amgen's strategic roadmap. The individual will apply design thinking principles to define problems, explore solution options, and deliver value iteratively using Agile practices.
This position requires strong stakeholder management, the ability to author high-quality product artifacts (e.g., product requirements, user stories, functional specifications, roadmaps), and the capability to articulate solutions clearly to both technical and non-technical audiences. The role also partners closely with delivery and Agile teams to ensure execution excellence while maintaining a strong product mindset.
Roles & Responsibilities
Product & Solution Ownership
- Lead product discovery and requirement definition through stakeholder interviews, workshops, and design thinking exercises
- Translate business, scientific, and operational needs into clear, actionable product requirements and solution designs
- Own and maintain product artifacts including vision documents, roadmaps, epics, user stories, acceptance criteria, and release plans
- Think through complex problems and articulate scalable, sustainable solutions aligned with enterprise architecture and data strategies
Stakeholder Management & Communication
- Manage and engage stakeholders across R&D, Precision Medicine, IT, Data Science, and business functions
- Facilitate requirement-gathering sessions, design reviews, and solution walkthroughs
- Clearly communicate trade-offs, risks, dependencies, and delivery timelines
- Act as a trusted partner to Product Owners, Delivery Managers, and Engineering leads
Product Development & Agile Delivery
- Collaborate with Agile teams to refine backlog items and ensure readiness for development
- Support Agile ceremonies (planning, refinement, reviews) with a strong product lens
- Ensure requirements are well-defined, testable, and aligned with user and business outcomes
- Monitor delivery progress and help resolve ambiguities, dependencies, and blockers
Continuous Improvement & Design Thinking
Apply design thinking methodologies to problem framing, ideation, and validation. Use feedback, metrics, and insights to continuously improve product outcomes. Contribute to agile and product management best practices across teams. Support Amgen's ongoing Agile and digital transformation initiatives
Basic Qualifications And Experience
- Doctorate Degree OR Master's degree with 46 years of experience in Product Management, Product Development, IT, or related field.
- Bachelor's degree with 712 years of experience in Product Management, Product Development, IT, or related field
- Diploma with 1012 years of relevant experience
Must-Have Skills
- 5+ years of experience in Product Management, Product Development, or Product Delivery roles
- Strong experience managing stakeholders and complex requirements across multiple teams
- Proven ability to write high-quality product artifacts (PRDs, epics, user stories, acceptance criteria, solution documents)
- Demonstrated ability to think through solutions end-to-end and articulate them clearly
- Hands-on experience applying design thinking and user-centered design approaches
- Experience working in Agile environments (Scrum, SAFe, Kanban)
- Strong analytical and problem-solving skills
- Experience working in regulated or validated environments (FDA, EMA, GxP preferred)
- Jira and Agile tooling experience
- Excellent communication and presentation skills
Good-to-Have Skills
- Experience in data, analytics, or platform-based products
- Workshop and design session facilitation experience
- Exposure to life sciences, R&D, or Precision Medicine domains
- SAFe or Agile product certifications
Professional Certifications (Preferred)
- SAFe Product Owner / Product Manager
- SAFe Agilist
- Agile or Product Management certifications (CSPO, PSPO, PMI-ACP, etc.)
- Design Thinking certification
Soft Skills
- Strong stakeholder management and influencing skills
- Ability to work effectively with cross-functional, globally distributed teams
- Excellent written and verbal communication
- Ability to manage multiple priorities in a fast-paced environment
- Structured thinker with a strong product mindset
- Team-oriented with a focus on delivering business value
Work Hours
This position requires you to work a later shift and may be assigned a second shift schedule. Candidates must be willing and able to work during evening or night shifts, as required.
Potential Shifts (subject to change based on business requirements):
Second Shift:
2:00pm 10:00pm IST
EQUAL OPPORTUNITY STATEMENT
Amgen is an Equal Opportunity employer and will consider you without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
We are committed to providing reasonable accommodations to individuals with disabilities throughout the application, interview, and employment process. Please contact us to request accommodation.
