Senior Business Analyst

Company Description

MarketStar, a pioneer of the Sales as a Service® model, is a global leader in B2B sales and partner channel outsourcing, specializing in driving scalable growth for SaaS and technology companies. With nearly four decades of expertise, we deliver pipeline development, customer acquisition, partner enablement, and customer success programs powered by AI-driven insights and CRM-aligned execution. Headquartered in Ogden, Utah, we operate in 90+ countries through multilingual, in-region teams to create measurable impact across industries like SaaS, Cloud, Cybersecurity, and more. Recognized as a 2025 Everest Group PEAK Matrix® Leader, we are dedicated to fostering growth for our clients, employees, and communities.

Role: Business Analyst & Executive Assistant to SVP Client Delivery

Preferences: Diversity First Position

Experience: 4+ Years

Location: On-site, Bangalore,11am to 8pm

About MarketStar:

In everything we do, we believe in creating growth for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success

We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth!

Job Summary:

We are seeking a detail-oriented and proactive Business Analayst and Executive Assistant to support the Senior Vice President of Client Delivery. This role is instrumental in ensuring the smooth coordination of operational activities, and project documentation. As a key contributor within the Program Management Office (PMO), the ideal candidate will bring strong organizational and communication skills and the ability to work effectively across a dynamic, fast-paced environment.

Key Responsibilities - What You'll Need to Succeed in This Role:

PMO & Program Management Support : Assist with project tracking, updating dashboards, and maintaining documentation related to revenue operations initiatives and cross- functional programs. Support end-to-end tracking of strategic initiatives across revenue operations. Maintain and update project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and dashboards. Coordinating cross-functional programs across Sales, Marketing, Finance, IT, and Operations

Business Analysis and Reporting: Analyze operational data to identify trends, risks, and improvement opportunities. Support preparation of quarterly business reviews (QBRs), MBRs, and performance dashboards. Consolidate and validate input from multiple stakeholders to ensure reporting accuracy. Maintain high standards of confidentiality and discretion.

Stakeholder management: Draft executive communications, presentations, and internal announcements. Facilitate information flow across departments to ensure alignment. Build strong working relationships across leadership teams.

Data Reporting Support: Consolidate and manage reporting inputs for business reviews, operational updates, and performance metrics using tools like Excel, PowerPoint, and internal dashboards.

Confidentiality Discretion: Handle sensitive information with a high degree of integrity and confidentiality.

Executive Support: Prepare executive briefings, board-ready presentations, and strategic documentation. Track follow-ups and ensure closure of action items from leadership meetings.

What Will Help You Thrive in This Role  

• Excellent organizational and time-management skills with strong attention to detail  
• Strong communication skills, both written and verbal  
• Comfort with productivity tools: Microsoft Office (especially Excel, PowerPoint, Outlook), Google Workspace, and project management.  
• Ability to prioritize and manage multiple tasks with minimal supervision  
• Flexibility to support teams across different time zones when needed  

Good to Have:  

Prior experience in a PMO or operations environment.  

Proven experience supporting senior executives in fast-paced environments.  

Exposure to B2B tech/SaaS businesses or global MNCs.  

Understanding of project lifecycle or process documentation.  

Exposure to B2B tech / SaaS organizations or global MNC environments.  

Experience supporting board-level reporting.  

Familiarity with OKRs, KPI frameworks, and performance management systems.  

Certification in Project Management. (Preferred)   

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.