Senior Business Analyst

Key Responsibilities

• Collaborate with Product, Sales, and Operations teams to understand business requirements and translate them into actionable insights

• Analyze large datasets to generate insights and support business decision-making using MS Excel & Power BI

• Build and manage dashboards for revenue, occupancy, and operational performance of all centres

• Lead centralized reporting across centres PAN India and track key KPIs (utilization, occupancy, profitability)

• Conduct market research, pricing analysis, and feasibility studies for new and existing centres

• Identify underperforming areas and recommend data-driven improvement actions

• Standardize processes and develop SOPs to enhance operational efficiency

• Work with CRM/ERP tools (Dynamics, Zoho, etc.) to ensure accurate reporting and data integrity

• Collaborate with cross-functional teams (Finance, Sales, Operations, Product) for seamless execution

• Prepare BRDs, reports, and executive insights to support leadership decisions and ensure data accuracy, consistency, and integrity

  
  
  

Pre-requisites of the Role

• 8–12 years of experience in Business/Data Analytics (preferably in coworking, real estate, or multi-location businesses)

• Strong expertise in MS Excel (advanced formulas, dashboards, automation) and Power BI (data modeling, DAX, dashboarding)

• Proven experience working closely with Founders and cross-functional teams

• Strong analytical, problem-solving, and critical-thinking skills

• Excellent communication and stakeholder management abilities

• Experience with SQL, ERP systems, Zoho, or similar CRM tools

• Exposure to AI tools (such as ChatGPT, automation tools, or data-driven AI platforms) and their application in analytics and business processes (preferred)

• Background in coworking, real estate, hospitality, or edtech (preferred)

• Leverage AI tools and automation to enhance data analysis, reporting efficiency, and business insights