The Senior Billing Analyst - EU is the operational owner of billing across a portfolio of European entities and customers. This role executes end-to-end billing activities, ensures compliance with customer contracts and EU regulatory requirements, and acts as the primary point of contact for complex billing questions. This position requires a professional who can operate with limited day-to-day oversight due to time zone differences, apply strong judgment in ambiguous situations, and partner closely with US-based Revenue, Accounting, FP&A, and Commercial teams. The ideal candidate brings deep billing expertise, working knowledge of revenue recognition under both US GAAP and IFRS, and strong problem-solving skills.
What You'll Bring:
- Prepare, review, and process invoices with a high degree of accuracy and timeliness, ensuring alignment with executed contracts, pricing, and service delivery
- Review customer contracts and order forms to interpret billing terms (e.g. milestones, usage thresholds, ramp periods, discount structures, etc.)
- Ensure billing and invoicing comply with local EU requirements, including VAT, tax documentation, currency requirements, and statutory invoicing rules
- Perform detailed reviews of customer accounts to confirm that all billable activity is captured and recognized in accordance with ASC 606
- Support special projects (system migrations, pricing changes, and integration efforts) that impact EU billing
- Collaborate cross-functionally to support the onboarding and billing of new customer agreements
- Identify opportunities for process automation and workflow optimization within the billing process
- Maintain and improve SOPs, process maps, and knowledge articles related to EU billing, ensuring they reflect current practices and regulatory requirements
- Support financial reporting, monthly close, internal audits, and ad hoc data analysis as required
- Act as primary contact for EU customer billing inquiries, adjustments, and disputes
What You'll Bring:
- 5+ years of experience in billing, accounts receivable, revenue operations, or a related operational finance role; experience with SaaS or technology companies strongly preferred
- Solid working knowledge of revenue recognition concepts under US GAAP and IFRS as they relate to billing; able to identify issues and partner with Revenue Accounting on treatment
- Proven ability to work independently across time zones, prioritize effectively, and meet deadlines in a high-volume environment
- Strong attention to detail, with a track record of identifying and resolving discrepancies.
- Clear, professional communication skills and comfort working cross-functionally.
Who We Are:
Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes.
