Job Description
Key Responsibilities
1. REO Closing Coordination
- Manage assigned REO files from pre-closing stage to cleartoclose through final settlement completion.
- Coordinate pre-closing and closing timelines with asset managers, buyers, real estate agents, attorneys, and internal title teams.
- Review and validate satisfaction of preclosing conditions prior to scheduling closings.
- Ensure adherence to clientspecific REO instructions, deed requirements, and seller authority documentation.
- Schedule closings and ensure all closing logistics are confirmed within defined SLAs.
2. Quality Control & Compliance
. Perform detailed file level quality checks to ensure compliance with:
- Client closing instructions
- Underwriter requirements
- ALTA Best Practices and internal SOPs
. Identify defects, discrepancies, or potential risks and escalate issues appropriately.
. Support internal audits, client reviews, and compliance assessments by providing documentation and explanations.
. Comply with wire fraud prevention controls, data security standards, and record retention requirements.
3. Client and Stakeholder Management
- Serve as a primary point of contact for pre-closing and close related communications on assigned files.
- Provide timely and accurate status updates to internal stakeholders and clients.
- Handle escalations professionally and ensure resolution within agreed timelines.
- Document communications in accordance with REO communication and documentation standards.
Qualifications
Qualifications & Experience
- Bachelor's degree preferred (or equivalent relevant work experience).
- 2-4 years of handson experience managing REO pre-closing or closing activities.
- Ability to independently handle complex, highrisk, or escalated REO files.
Knowledge & Skills
- Strong understanding of REO settlement workflows and timelines.
- Working knowledge of closing statements, funding, recording, and post closing processes.
- Familiarity with ResWare or similar title/settlement platforms.
- Knowledge of ALTA Best Practices, wire fraud prevention controls, and data privacy standards.
- Strong attention to detail with excellent organizational skills.
- Effective written and verbal communication skills.
- Ability to manage high volume workloads under strict SLAs.
Behavioral Competencies
- High attention to detail and accuracy
- Ability to manage high volumes in a fastpaced environment
- Strong communication skills, both written and verbal
- Problemsolving mindset with a focus on root cause and prevention
- Ownership, accountability, and commitment to meeting deadlines and SLAs
Additional Information
WORKING AT ALTISOURCE ADVANTAGES
Prosperity
- Competitive salary based on your experience and skills - we believe the top talent deserves the top rupee
Good Health
- Comprehensive insurance plans - Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees
- Wellness Programs - Onsite doctor support, Psychologist, Counselor , Onsite health checkup camps etc.
And Happiness
- 10 paid holidays, plus 26 paid days off per year
- Opportunities to join our community service initiatives, including Habitat for Humanity
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If you have any questions or concerns, feel free to reach out to us at
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
