Senior Associate _ServiceNow

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. In infrastructure engineering at PwC, you will focus on designing and implementing robust and scalable technology infrastructure solutions for clients. Your work will involve network architecture, server management, and cloud computing experience.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn't clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
  
  

Position Requirements

• At least 4+ years of experience on Service Now Platform development in modules like ITSM , HRSD, GRC, ITAM etc
• Excellent technical skills in java, java script and Angular JS including experience with Agile methodologies.
• Strong problem-solving skills, with the ability to think strategically and deliver innovative solutions.
• Exceptional communication and interpersonal skills, with the ability to build and maintain client relationships at all levels.
  
  

Basic Qualifications

• Bachelor's degree Technology and/or Management (Business Administration) specialization
• 4-9 years relevant experience in IT, Digital and Cloud in consulting or technology function of industries
• ServiceNow certifications (e.g., Certified Implementation Specialist, Certified Application Developer) are preferred