Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients problems and assisting them in reaching their potential.
Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.
For details, please visit the company website:
http://www.alvarezandmarsal.com
About A&M Global Capability Center Private Limited
In 2023, A&M established a high-quality global capability center in India. The capability center has dedicated centers of expertise which work with A&M leadership across multiple business units and geographies to enable efficient service delivery to A&M clients.
The GCC is designed to efficiently and innovatively scale client delivery teams to meet ongoing demands. It helps A&M's global business units expand their talent pool in India, allowing them to hire specialized professionals, maintain competitive pricing, accelerate delivery speeds with a hybrid onshore-offshore team, and leverage automation with top-tier digital and analytics talent. The GCC blends industry and consulting professionals across multiple domains to drive change and add value.
Unlike traditional GCC models focused on back-office support, we partner with case teams for end-to-end case delivery and thought leadership. Nearly 90% of our consultants hold advanced degrees, and our leadership team boasts over 1000 years of combined experience. We serve all major markets, including the Americas, EMEA, and APAC, and work across various industries such as Consumer & Retail, Healthcare, Software & Technology, Automotive & Industrials, Hospitality & Leisure, Energy & Natural Resources, and Financial Services.
As we embark on this unique journey, the firm is actively seeking to build a strong, capable team for the center. The GCC is growing rapidly and is already a 900+ member team.
The Team
Our DTS team provides following services to clients:
- Data & Applied Intelligence - Helping clients in harnessing the power of data and cutting-edge analytics to drive intelligent decision-making and transform businesses.
- Product and Innovation - Empowering clients to innovate, develop, and launch products that drives growth and competitive advantage.
- Technology M&A and Strategy - Assist clients to manage the technology aspects and business enablement of complex M&A, integrations and carve-outs.
- Technology Transformation - A&M helps clients create a scalable, cost-effective IT function that delivers the company's strategic vision and priorities.
How you will contribute
Role Overview
We are seeking a consulting professional with 4–6 years of experience in Salesforce implementations and CRM initiatives. The ideal candidate will have a strong hands-on background in delivering Salesforce solutions development and supporting enterprise CRM transformations. This role requires a good understanding of Salesforce Customer Relationship Management (CRM), along with exposure to emerging innovations such as GenAI and AI-driven capabilities within the Salesforce ecosystem.
Key Responsibilities-
- Contribute to the implementation and delivery of Salesforce projects for enterprise clients.
- Work closely with functional and technical teams to gather requirements and translate them into scalable solutions.
- Configure, customize, and support Salesforce applications based on business needs.
- Support the integration of AI/GenAI capabilities within Salesforce solutions where applicable.
- Collaborate with cross-functional and global teams to ensure timely and high-quality deliverables.
- Assist in testing, deployment, and post-implementation activities.
- Participate in problem-solving and troubleshooting during project delivery.
Technical Responsibilities
- Custom Development: Build robust, scalable solutions using Apex (Triggers, Classes, Controllers) and Lightning Web Components (LWC).
- Asynchronous Processing: Design and implement high-volume data processing using Batch Apex, Queueable Apex, and Future Methods to ensure platform stability and stay within governor limits.
- Process Automation: Architect complex automation using Salesforce Flows (Record-triggered, Scheduled, and Screen Flows) while knowing when to transition to code.
- Integration: Develop and maintain secure REST/SOAP APIs to connect Salesforce with external systems, ensuring seamless data flow.
- Performance Tuning: Optimize SOQL queries and code to handle large data volumes (LDV) and improve page load times.
- CI/CD & DevOps: Manage deployments using tools like SFDX, Git/GitHub, and Copado/Jenkins to maintain a healthy release cycle.
Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience.
- 4–6 years of professional experience, with hands-on exposure to Salesforce development and CRM implementation projects.
- Experience working in consulting or client-facing environments is preferred.
- Strong understanding of Salesforce platform capabilities (e.g., Sales Cloud, Service Cloud, or related modules).
- Proficiency in Apex development and modern web standards for LWC.
- Deep understanding of the Salesforce security model (OWD, Sharing Rules, Profiles/Permission Sets).
- Understanding of data management principles and its deployment is good to have
- Certifications Preferred: Platform Developer I & II, App Builder, and Admin.
- Exposure to AI/GenAI capabilities within the Salesforce ecosystem is a plus.
- Good communication and stakeholder interaction skills.
Your journey at A&M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development.
Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals
How will you grow and be supported
At A&M, we know our people drive our growth, and we're focused on providing an employee experience that supports professional and personal development.
We provide our team with a robust performance development process which encourages continuous learning and development that rewards you for your contributions. We have the best technical and formalized on-the-job training and offer endless opportunities for professionals to acquire new skills.
We also prioritize your well-being and provide personal tools and resources to support you through your personal journey.
Click to learn about our commitment to your well-being.
Inclusive Diversity
A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way.
Equal Opportunity Employer
It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here.
Unsolicited Resumes from Third-Party Recruiters
Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
